Management

VA Managers Will Soon Be Able to Track Employee Complaint Data

The data analytics tool, which will be rolled out in November, aims to create more accountability in a department undergoing major culture change.

Management

Colin Powell, the Last Reasonable Man

Hacked emails show the former secretary of state is frustrated with Hillary Clinton, thinks Benghazi was a non-story, is still angry about Iraq, and hates Donald Trump.

Management

Expect the House to Consider Impeaching the IRS Chief This Week

Rep. Fleming, despite leadership reluctance, announces privileged resolution.

Management

Edward Snowden's Suggestion for Obama: A Presidential Pardon

The whistleblower says the president should pardon him because his leaks were in service of the public good.

Management

There’s a Word For Our Compulsion to Go to Work When We're Sick

It entered the management lexicon in 2004, but dates back to at least 1892, when it showed up in a Mark Twain novel.

Management

Why the EPA Doesn't Regulate Ocean Acidification

In part, it’s because no one knows how best to do it yet.

Management

White House Won't Veto Bill Making It Easier to Fire All VA Workers

But administration says it’s deeply concerned about several provisions in legislation the House will vote on this week.

Management

The Art of Changing Someone's Mind

A philosopher’s 350-year-old trick is now backed up by psychologists.

Management

How the Next Administration Can Improve Customer Experience

Past efforts have created strong momentum—it will be up to Clinton or Trump to keep it going.

Management

OPM Touts Upgrades to Federal Jobs Site

USAJOBS has had several makeovers in its 20 years.

Management

A Small Investment in This Relationship Skill Will Pay Large Returns

If you treat every encounter like a transaction, you’ll miss a lot of opportunities.

Management

What Does It Take to Foster a Culture of Responsibility?

An inside look at why soldiers line up to take the blame.

Management

CDC's Response to Zika: Fragmented and Uneven

Politics, not epidemiology or medicine, drives government responses to disease. Politicians are the ultimate decision-makers in public health, and they must respond to political forces.