Employee Policy
SSA: Plan preserves face-to-face customer service
The Social Security Administration has officially released a plan that the agency said will serve as a “North Star” to help it deliver "superior customer experience, exceptional employees, and an innovative organization over the next decade and beyond."
Benefits
VA course helps local healthcare providers treat vets
As it expands access to care through community healthcare providers, the Department of Veterans Affairs also has launched a training initiative to prepare those providers to address veterans' needs.
Nextgov
Here's How You Hack a Military Drone
Research studies on drone vulnerabilities published in recent years essentially provided hackers a how-to guide, an Israeli researcher says.
Defense
Number of Security Clearance Holders Drops 12 Percent
Obama administration makes good on promise to give fewer individuals access to government secrets.
Management
Can Pope Francis Change Global Minds on Climate Change?
Pope Francis will shape the climate fight, but he may not move any skeptics.
Tech
Rand Paul Reverses Course on Drones
The Kentucky senator defends the White House drone policy he once lambasted in a 13-hour filibuster, dulling any edge he may have had on a GOP pack running on the same national security platform.
Management
Need a Boost at Work? Think About How You’re Eating
If you’re hoping to kill it at work this week, you may want to take a cue from a Yankees baseball player and a presidential hopeful.
Defense
U.S. Special Forces Will Help With Nepal Earthquake Recovery
Nearly 70 rescue personnel and 45 tons of cargo will be sent to help with earthquake recovery.
Management
All-Stars of Government Whistleblowing Blast Obama Prosecutions
NSA, FBI and Justice veterans decry Gen. Petraeus' sentence as comparatively lenient.
Nextgov
FBI Readies Multimillion Contract for Cyber Expertise
The FBI plans to contract out professional, management and support services for up to $100 million.
Nextgov
GSA to Host Data-Infused Hackathon
Participants will be tasked with designing innovative tools to improve data collection at GSA and other agencies.
Defense
Twice as Many Vets Now Are Eligible for Non-VA Care
Change to Choice program calculates distance between veterans' homes and nearest VA facility using the fastest instead of the shortest route.
Route Fifty
Among State IT Workforce Challenges: The Silver Tsunami, Civil Service Complexities and Tapping Millennial Energy
During a NASCIO 2015 mid-year conference panel, state CIOs discussed challenges recruiting and retaining top talent.
Management
Government Needs Better Management, Obviously
Accountability in the absence of consequences is little more than a word.
Management
The After-Work Email Quandary
People complain about checking their inboxes when they're out of the office, but some of them kind of enjoy it too.
Oversight
Hill Outlook: Finishing a Budget, and Fending Off a Gyrocopter
Lawmakers want to finalize a spending blueprint and stiffen the Capitol's defenses.
Defense
Drone Deaths and the Myth of Precision
Civilian casualties are inevitable, but the U.S. appears willing to accept them.
Oversight
Play of the Day: Hillary Takes to Yelp
A campaign trip through New Hampshire sparks online reviews.
Defense
$1.5 Billion for Rebuilding Afghanistan Remains Unspent, Watchdog Says
Special inspector general’s review raises concerns about loose financial documentation.
Nextgov