The Future of 9-1-1: A Look Into the Next Generation of Emergency Services

The collective effort to revamp 9-1-1 across the country now hinges on whether public safety answering points can adapt to the digital demands of the 21st century.

As public safety leaders recognize the critical urgency of our nation's 9-1-1 infrastructure problem, many are overwhelmed by what seems to be a complex migration process demanding not just more funding, but also tech expertise, effective governance, and new operational insights into a rapidly changing industry. 

Download this GBC Issue Brief to learn about:

  • The current state of Next-Generation 9-1-1, and what is being done at the state and local level 
  • The most pressing 9-1-1 challenges facing public safety leaders and PSAP decision makers
  • Specific NG9-1-1 case studies in state and local government, recent successes as well as roadblocks 
  • Action plans and expectations for the future of the NG9-1-1 movement