Author Archive

Bob Stone

Management

Reinventing government: Reflections 30 years later

Three leaders of government reinvention under Vice President Al Gore reflect on their favorite accomplishments and what they see as challenges for leaders of the future.

Viewpoint

Looking Out for No. 1

Management

Lead or Follow?

Faced with the choice between being a leader or a team player, many will choose loyalty to teammates.

Viewpoint

Team Spirit

Magazine

Keep on Measuring Customer Satisfaction