Wired Workplace Wired WorkplaceWired Workplace
How information technology is changing the landscape for federal employees.

Telework Data and Defense

ARCHIVES

The abundance of new studies make it hard to argue that telework isn’t the “it” thing in workplace innovation. Federal telework policies enable savings for employees, their managers and taxpayers. About 120,000 federal workers telework regularly, and many say that number should continue to rise.

But, as with many attempts at change in government, there are obstacles: Changing culture to accept frequent telework and quantifying progress in implementing the initiatives are key among agency challenges.

On the latter point, the Government Accountability Office just released some not-so-good news: the Office of Personnel Management’s data isn’t all that reliable and could use some streamlining for easier agency-to-agency and year-to-year comparisons.

Lawmakers passed a bill in 2010 designed to make telework more prevalent in government. The legislation required OPM to assemble an interagency telework measurement group consisting of officials from several agencies all working to revise data on telework and to define key terms such as “telework,” “employee” and “eligibility,” to promote a common reporting methodology.

But then, backed by the new guidance, OPM changed the requirements in its call for data from agencies, so now it’s going to be difficult to compare 2011 telework data with other years -- especially the 2012 data slated to be delivered to Congress in June -- and across agencies.

“OPM officials have noted that this could limit OPM’s ability to report agency progress in its first report to Congress,” GAO said.

The difficulties of streamlining the reports are due to agencies collecting telework data with different methods: Some use the systems from the 2011 call for data rather than the updated, revised methods. Agencies’ data collection methods also vary in their reliability. Methods involve relying on estimates, counting telework agreements, and using automated time and attendance records.

OPM officials said they changed and modified the terminology and the period during which telework data was requested. “But if OPM reports progress based on data collected using changing terminology and from different time periods, the agency may reach erroneous conclusions,” GAO pointed out.

For example, GAO described two data call trainings that might not have specified the same reporting instructions -- “while some of the information provided at the two training sessions was similar, each session contained some new information, usually in response to questions raised at a previous session.”

The watchdog requested OPM submit a report on its data collection limitations. OPM agreed it should aim to improve its telework data collection methods and provide more information to agencies about the effects of these changes.

In response to the report, OPM pledged to hold frequent information meetings with telework managing officers and other officials.

Defense Defends Telework

The Defense Department announced a new telework policy for its civilians Friday.

The policy requires the heads of Pentagon components to promote telework by removing “artificial barriers” to the program. It requires the department to authorize the practice for the maximum number of positions without compromising mission readiness, according to a statement from the department.

“Telework is a powerful tool, one that helps DoD maximize the agility it needs to operate in all kinds of conditions, while promoting workforce efficiency and quality of life,” Paige Hinkle-Bowles, deputy assistant secretary of defense for civilian personnel policy said.

 
FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

    Download
  • Cyber Risk Report: Cybercrime Trends from 2016

    In our first half 2016 cyber trends report, SurfWatch Labs threat intelligence analysts noted one key theme – the interconnected nature of cybercrime – and the second half of the year saw organizations continuing to struggle with that reality. The number of potential cyber threats, the pool of already compromised information, and the ease of finding increasingly sophisticated cybercriminal tools continued to snowball throughout the year.

    Download
  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

    Download
  • GBC Issue Brief: The Future of 9-1-1

    A Look Into the Next Generation of Emergency Services

    Download
  • GBC Survey Report: Securing the Perimeters

    A candid survey on cybersecurity in state and local governments

    Download
  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

    Download
  • eBook: State & Local Cybersecurity

    CenturyLink is committed to helping state and local governments meet their cybersecurity challenges. Towards that end, CenturyLink commissioned a study from the Government Business Council that looked at the perceptions, attitudes and experiences of state and local leaders around the cybersecurity issue. The results were surprising in a number of ways. Learn more about their findings and the ways in which state and local governments can combat cybersecurity threats with this eBook.

    Download

When you download a report, your information may be shared with the underwriters of that document.