How does the public feel about GenAI and government?
BCG and Salesforce surveyed more than 41,600 individuals globally and sought input from 20+ global experts to understand online government service delivery trends.
Download the full report to understand:
The link between citizen trust and quality of service delivery.
How GenAI could become a force multiplier for increased trust in government.
How citizens are optimistically cautious about GenAI.
The GenAI roadmap for government.