The Office of Management and Budget issued a memo in July 2006 requiring agencies to report security incidents that expose personally identifiable information to the U.S. Computer Emergency Readiness Team within one hour of the incident. By June 2007, 40 agencies reported almost 4,000 incidents, an average of about 14 per day. As of this week, the average had increased to 30 a day, said Karen Evans, administrator of the Office of Electronic Government and Information Technology at OMB.
Evans, who spoke Monday at the Executive Leadership Conference in Williamsburg, Va., an annual gathering of government and industry IT executives, attributed the increase to agencies conducting more thorough reporting on security breaches. "Agencies are erring on the side of [caution], reporting [incidents] first, and then getting more information," Evans said in an interview with Government Executive.
She added that only a small percentage of reported incidents pose a significant risk to Americans' personal information.
But the figure of 30 incidents a day concerned a chief information security officer for a large civilian agency attending the conference. "I was surprised by the number," the CISO said. He added that he reports an average of one security incident a week, which is typically caused by an employee who lost a BlackBerry. Since sensitive data is encrypted and handheld devices can be remotely turned off, the agency avoids security breaches that could result in exposure of personally identifiable information, the CISO said.
OMB's 2006 memo states that agencies should report all incidents involving personally identifiable information in electronic or paper form, and agencies should not distinguish between breaches that are suspected to have resulted in exposing personal information and those that agencies can confirm have resulted in exposing personal information.
"An increase in reporting isn't necessarily a bad thing," Evans said. "It means people don't want to end up on the front of the Washington Post. High [numbers of] reports reflect increased market awareness."