Meet the CIOs: GSA

GSA: Joe Thompson

Joe Thompson

General Services Administration
18th & F Sts. N.W. #3240
Arlington, VA 20405
Phone: 202-501-1000
Fax: 202-501-0022

Career Highlights:

1967-96: Various GSA positions such as commissioner of the Information Technology Service and assistant regional administrator for information resources management

IT Budget (fiscal years):
1996: $245.0 million
1997: $232.5 million
1998: $228.8 million (est.)

Priority Projects:

  • Internet Technologies - new products for GSA's intranet and electronic commerce applications.
  • Reengineering Real Property Division - implementing information system changes in the leasing and repair/alteration businesses.
  • Reengineering Administrative System - preparing for governmentwide competitive franchising.

Biggest Challenges:

"Implementing a capital-planning process; leveraging the Internet for competitive advantage; and finding and implementing best practices. These are challenges because each requires reengineering and culture change."

On CIOs:

"Successful CIOs must be effective in linking the power of information to businesses so that it provides businesses with information, insight and understanding that make businesses world-class in performance. CIOs must be more than chief technologists and systems experts."

Hottest Technology:

"Internet, Internet, Internet - because it changes everything."

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