Wings Over America

June 1996

Wings Over America

[WINGS Graphic]
The WINGS project (Web Interactive Network of Government Services) is based on a simple but profound idea-to provide electronic government services based on events in people's lives, and to stop forcing them to chase solutions to their problems from department to department.

Under WINGS, which is sponsored by the U.S. Postal Service, local, state and federal agencies are working to provide seamless services on a World Wide Web site ( The idea is to give people access to government services when they need them-such as when they are looking for a new job, when they want to get a driver's license and when they are ready to apply for retirement benefits. The access will come not only through personal computers in homes and offices, but also through a network of public computer terminals and information kiosks in libraries, shopping malls, and post offices. The first of the kiosks were scheduled to be set up last month.

The Postal Service has already set up a demonstration area on the WINGS site to show the kinds of services that will be available on the site. In a section labeled "Moving," for example, users can send change-of-address notices to USPS and read up on the demographics and government services of the areas to which they are relocating. In the future, address forwarding to multiple parties, voter registration, advertising from private-sector moving companies, and even information on IRS deductions for moving expenses may become available.

According to WINGS program manager Susan Smoter, more than 15,000 people have already attended demonstrations of the WINGS system. The next phase is a pilot test offering real services, which is scheduled to begin early this summer.

WINGS has started an online forum for discussions of legal and regulatory hurdles, pilot tests, appearance standards of materials provided by agencies, and network and security concerns. Federal employees interested in serving on or reviewing the work of these committees can apply for membership at the WINGS site.

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
Close [ x ] More from GovExec

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Sponsored by Brocade

    Best of 2016 Federal Forum eBook

    Earlier this summer, Federal and tech industry leaders convened to talk security, machine learning, network modernization, DevOps, and much more at the 2016 Federal Forum. This eBook includes a useful summary highlighting the best content shared at the 2016 Federal Forum to help agencies modernize their network infrastructure.

  • Sponsored by CDW-G

    GBC Flash Poll Series: Merger & Acquisitions

    Download this GBC Flash Poll to learn more about federal perspectives on the impact of industry consolidation.

  • Sponsored by One Identity

    One Nation Under Guard: Securing User Identities Across State and Local Government

    In 2016, the government can expect even more sophisticated threats on the horizon, making it all the more imperative that agencies enforce proper identity and access management (IAM) practices. In order to better measure the current state of IAM at the state and local level, Government Business Council (GBC) conducted an in-depth research study of state and local employees.

  • Sponsored by Aquilent

    The Next Federal Evolution of Cloud

    This GBC report explains the evolution of cloud computing in federal government, and provides an outlook for the future of the cloud in government IT.

  • Sponsored by Aquilent

    A DevOps Roadmap for the Federal Government

    This GBC Report discusses how DevOps is steadily gaining traction among some of government's leading IT developers and agencies.

  • Sponsored by LTC Partners, administrators of the Federal Long Term Care Insurance Program

    Approaching the Brink of Federal Retirement

    Approximately 10,000 baby boomers are reaching retirement age per day, and a growing number of federal employees are preparing themselves for the next chapter of their lives. Learn how to tackle the challenges that today's workforce faces in laying the groundwork for a smooth and secure retirement.

  • Sponsored by Hewlett Packard Enterprise

    Cyber Defense 101: Arming the Next Generation of Government Employees

    Read this issue brief to learn about the sector's most potent challenges in the new cyber landscape and how government organizations are building a robust, threat-aware infrastructure

  • Sponsored by Aquilent

    GBC Issue Brief: Cultivating Digital Services in the Federal Landscape

    Read this GBC issue brief to learn more about the current state of digital services in the government, and how key players are pushing enhancements towards a user-centric approach.

  • Sponsored by CDW-G

    Joint Enterprise Licensing Agreements

    Read this eBook to learn how defense agencies can achieve savings and efficiencies with an Enterprise Software Agreement.

  • Sponsored by Cloudera

    Government Forum Content Library

    Get all the essential resources needed for effective technology strategies in the federal landscape.


When you download a report, your information may be shared with the underwriters of that document.