Government Executive March 2000 Vol.32, No.3

March 1, 2000
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THE GOVERNMENT
PERFORMANCE PROJECT

OVERVIEW
Measuring Up
This year's Government Performance Project ratings show that several agencies are overcoming the obstacles to management improvement.
Report Card

FINANCIAL MANAGEMENT
Accounting for Success
Sound financial management provides the foundation for results-oriented government.

HUMAN RESOURCES
Human Capital: The Missing Link
Agencies shouldn't overlook workforce planning in their quest for results.

INFORMATION TECHNOLOGY
Information is Power
As agencies pull data from virtual warehouses into executive information systems, they're finally seeing how technology can help monitor and measure performance.

MANAGING FOR RESULTS
The Tyranny of Anecdotes
Warning: Managing a performance-based turnaround of a federal agency can be hazardous to your career.

Agencies

U.S. Coast Guard
Army Corps of Engineers
Veterans Benefits Administration
National Park Service
Office of Student Financial Assistance

A Year Later

Occupational Safety and Health Adminstration
Patent and Trademark Office
Internal Revenue Service
Federal Aviation Administration
Immigration and Naturalization Service

Columns

Editor's Notebook: The Grading Game
Letters: The Talent War
Political World: Voters Stymie Reformers
The Last Word: Making a Comeback

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