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GSA Turns the Page

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It took a couple of days, but the shell-shocked employees of the General Services Administration have finally updated the agency’s public website to reflect the departures on Monday of Administrator Martha Johnson and two top leaders.

A photo and bio of acting administrator Dan Tangherlini sits now on the home page as well as atop a revised leadership organizational chart.

On Tuesday, Tangherlini sent a letter to employees with soothing language about the agency’s important mission and how “impressed” he is with progress. He also announced some concrete steps to “ensure that our customers maintain their faith in our services and their basic value proposition.” They include reviewing all planned conferences that involve travel or substantial expenses; canceling some conferences involving mostly internal staff; launching an evaluation of GSA’s conference and travel justification policies; and enhancing the focus on oversight by improving risk management.

Despite all the drama, the website’s news section has posted only one new item since March 29, on green buildings technology.

Charlie Clark joined Government Executive in the fall of 2009. He has been on staff at The Washington Post, Congressional Quarterly, National Journal, Time-Life Books, Tax Analysts, the Association of Governing Boards of Universities and Colleges, and the National Center on Education and the Economy. He has written or edited online news, daily news stories, long features, wire copy, magazines, books and organizational media strategies.

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