DOT to offer feds online travel system

The Transportation Department is creating an online travel and expense system that offers the promise of faster and cheaper travel reimbursements for all federal employees.

DOT issued a request for proposals from service providers last week for a system that processes employees' travel expense documents, including electronic voucher approvals. Proposals need to be in by the end of August, said David K. Kleinberg, DOT's deputy chief financial officer.

The Departments of Health and Human Services, Veterans Affairs and Treasury, along with the General Services Administration, will test out the proposals and participate in the service provider selection process.

According to Kleinberg, the system will verify expense data and prepare all the necessary documents for reimbursement. Vouchers will be processed in two to three days, and employees will be able to access the site 24 hours a day, seven days a week.

Within DOT, the current system for processing expense vouchers is partly manual and partly automated, said Susan H. Tollerson, manager of the Web-based travel and expense project manager. Some employees are reimbursed within 30 days, while others have to wait 60 days or more. The Federal Travel Regulation requires agencies to reimburse employees within 30 days of processing travel and expense documents.

The Web-based system will comply with the Federal Travel Regulation and all other federal rules and regulations, Kleinberg said.

All federal agencies will be able to sign up for the service. They will be charged transaction fees to cover its costs, but Kleinberg said those fees will drop as more agencies participate and transaction volume increases.

Tollerson said that if all goes as planned, DOT expects to award a contract in late October or early November. She said a pilot project implementing the new system would get underway in 2001. "We will try to roll it out as quickly as possible," Tollerson said.

In March, DOT launched an online travel booking service,, allowing federal employees to make airline, hotel and car reservations online. The program, which is still in the pilot phase, has between 35 and 50 active users, according to Kleinberg. He said that program will become available to all federal agencies in late September.

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
Close [ x ] More from GovExec

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Forecasting Cloud's Future

    Conversations with Federal, State, and Local Technology Leaders on Cloud-Driven Digital Transformation

  • The Big Data Campaign Trail

    With everyone so focused on security following recent breaches at federal, state and local government and education institutions, there has been little emphasis on the need for better operations. This report breaks down some of the biggest operational challenges in IT management and provides insight into how agencies and leaders can successfully solve some of the biggest lingering government IT issues.

  • Communicating Innovation in Federal Government

    Federal Government spending on ‘obsolete technology’ continues to increase. Supporting the twin pillars of improved digital service delivery for citizens on the one hand, and the increasingly optimized and flexible working practices for federal employees on the other, are neither easy nor inexpensive tasks. This whitepaper explores how federal agencies can leverage the value of existing agency technology assets while offering IT leaders the ability to implement the kind of employee productivity, citizen service improvements and security demanded by federal oversight.

  • IT Transformation Trends: Flash Storage as a Strategic IT Asset

    MIT Technology Review: Flash Storage As a Strategic IT Asset For the first time in decades, IT leaders now consider all-flash storage as a strategic IT asset. IT has become a new operating model that enables self-service with high performance, density and resiliency. It also offers the self-service agility of the public cloud combined with the security, performance, and cost-effectiveness of a private cloud. Download this MIT Technology Review paper to learn more about how all-flash storage is transforming the data center.

  • Ongoing Efforts in Veterans Health Care Modernization

    This report discusses the current state of veterans health care


When you download a report, your information may be shared with the underwriters of that document.