Feds Happy with Health Plans

October 11, 1996

Feds Happy with Health Plans

Nearly two-thirds of employees and retirees enrolled in federal health insurance programs are very or extremely satisfied with their health plans, according to an Office of Personnel Management survey. OPM found that 87 percent of fee-for-service and 85 percent of Health Maintenance Organization (HMO) enrollees are at least somewhat satisfied with their plans.

Survey participants judged their health plans in five areas: access to care, quality of care, doctors' availability, coverage, and customer service. Every area was rated good, very good, or excellent by more than 80 percent of respondents.

The results of the survey of more than 55,000 health insurance enrollees appeared in OPM's 1997 Federal Employees Health Benefits (FEHB) Guide. The annual guide helps federal workers choose from more than 380 FEHBP health plans during open season, this year from Nov. 11 to Dec. 9.

The FEHB program covers more than 9 million federal employees, retirees, and their dependents.

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