Promising Practices Promising PracticesPromising Practices
A forum for government's best ideas and most innovative leaders.

How the Defense Department Communicates


Listen to the story:

Download this episode | Subscribe on iTunes

Looking for more defense news? Introducing Defense One, delivering the news, analysis and ideas that will define the future of U.S. national security. Visit

Thanks to sequestration and the excellent timing of the GSA conference scandal, travel restrictions have made in-person collaboration difficult in 2013.

At the Defense Department, where civilian and military personnel are located all over the world, technology is essential for bringing people together. John Hale, the chief of enterprise applications at the Defense Information Systems Agency (DISA), is tasked with providing the tech tools to help Defense personnel around the world communicate, collaborate and more effectively executive their mission.

Hale and his team manage three major enterprise systems:

Due to budget constraints, these tools have been more important than ever. In a three month period of time, demand on Defense Connect Online grew by 33 percent, Hale recently told us on the Excellence in Government Podcast. “It’s just that sharp this year.”

Hale joined us to discuss how DISA is helping connect the military, the challenges of developing and maintaining tools that serve more than 850,000 users around the globe and how federal managers looking to implement new technology can take that first step.

To hear the entire interview, listen or subscribe to the Excellence in Government Podcast. 

Looking for more defense news? Introducing Defense One, delivering the news, analysis and ideas that will define the future of U.S. national security. Visit

Mark Micheli is Special Projects Editor for Government Executive Media Group. He's the editor of Excellence in Government Online and contributes to GovExec, NextGov and Defense One. Previously, he worked on national security and emergency management issues with the US Treasury Department and the Department of Homeland Security. He's a graduate of the Coro Fellows Program in Public Affairs and studied at Drake University.

Close [ x ] More from GovExec

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Sponsored by Brocade

    Best of 2016 Federal Forum eBook

    Earlier this summer, Federal and tech industry leaders convened to talk security, machine learning, network modernization, DevOps, and much more at the 2016 Federal Forum. This eBook includes a useful summary highlighting the best content shared at the 2016 Federal Forum to help agencies modernize their network infrastructure.

  • Sponsored by CDW-G

    GBC Flash Poll Series: Merger & Acquisitions

    Download this GBC Flash Poll to learn more about federal perspectives on the impact of industry consolidation.

  • Sponsored by One Identity

    One Nation Under Guard: Securing User Identities Across State and Local Government

    In 2016, the government can expect even more sophisticated threats on the horizon, making it all the more imperative that agencies enforce proper identity and access management (IAM) practices. In order to better measure the current state of IAM at the state and local level, Government Business Council (GBC) conducted an in-depth research study of state and local employees.

  • Sponsored by Aquilent

    The Next Federal Evolution of Cloud

    This GBC report explains the evolution of cloud computing in federal government, and provides an outlook for the future of the cloud in government IT.

  • Sponsored by Aquilent

    A DevOps Roadmap for the Federal Government

    This GBC Report discusses how DevOps is steadily gaining traction among some of government's leading IT developers and agencies.

  • Sponsored by LTC Partners, administrators of the Federal Long Term Care Insurance Program

    Approaching the Brink of Federal Retirement

    Approximately 10,000 baby boomers are reaching retirement age per day, and a growing number of federal employees are preparing themselves for the next chapter of their lives. Learn how to tackle the challenges that today's workforce faces in laying the groundwork for a smooth and secure retirement.

  • Sponsored by Hewlett Packard Enterprise

    Cyber Defense 101: Arming the Next Generation of Government Employees

    Read this issue brief to learn about the sector's most potent challenges in the new cyber landscape and how government organizations are building a robust, threat-aware infrastructure

  • Sponsored by Aquilent

    GBC Issue Brief: Cultivating Digital Services in the Federal Landscape

    Read this GBC issue brief to learn more about the current state of digital services in the government, and how key players are pushing enhancements towards a user-centric approach.

  • Sponsored by CDW-G

    Joint Enterprise Licensing Agreements

    Read this eBook to learn how defense agencies can achieve savings and efficiencies with an Enterprise Software Agreement.

  • Sponsored by Cloudera

    Government Forum Content Library

    Get all the essential resources needed for effective technology strategies in the federal landscape.


When you download a report, your information may be shared with the underwriters of that document.