Newsflash: There are no shortcuts.
The agency learned to separate background noise from the “wow, that was an earthquake!” tweet.
How not to approach customer service.
The Defense Department is taking longer to process clearances, however.
Two employee groups file complaint about nondisclosure policies they deem illegal.
A quarter of U.S. workers are under 30, compared with 8 percent of federal civilians.
Clapper dedicates site for 3,000 set in motion under BRAC.
“I’m surprised if it is only a couple dozen people,” says Senate Homeland Security Chairman Ron Johnson.
Watchdog says majority of agency letters and forms continue to use them.
Use social media, don't avoid it, to address criticism and improve services.
A new study measures millions of emails to see how long it takes for people reply to each other, and how much they write.