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Promising Practices
Are the Happiest Employees Also the Worst Employees?
- By Mark Micheli
- April 4, 2013
- Comments
Image via Sharpshutter/Shutterstock.com
Conventional wisdom tells us that our most engaged employees are also the best employees. But a new study paints a different picture.
According to a survey conducted by Atlanta-based consulting firm Leadership IQ, 42 percent of companies say that their lowest performers report actually being more engaged than their middle and high performers.
The Wall Street Journal has more:
The findings suggest many organizations are not holding employees accountable for their work, allowing the worst workers to skate by, says Mark Murphy, CEO of Leadership IQ . . . “Low performers often end up with the easiest jobs because managers don’t ask much of them,” he said, so they’re under less stress and they’re more satisfied with their daily work lives.
Meanwhile, dedicated and conscientious workers end up staying at the office late, correcting the work of the low performers, and making sure clients or customers are satisfied. This pattern breeds frustration and disengagement in the high performers—and perhaps ultimately drives them to seek work elsewhere. “They feel stressed and undervalued, and it starts to undermine the high performers’ confidence that the organization is a meritocracy,” said Mr. Murphy.
Do you think these same findings apply to the federal workforce? Are low performers in government blissfully ignorant of their performance?
Tell us how engaged you are: Click here to take GovExec’s five-minute survey on employee engagement.
Image via Sharpshutter/Shutterstock.com
Mark Micheli writes Excellence in Government’s Promising Practices blog and serves as the program manager of the Government Business Council. Prior to his current roles, he worked as a management consultant on national security and emergency management issues with the US Treasury Department. He’s worked as a political research analyst, a reporter for the Des Moines Register at the United Nations in Geneva, Switzerland and is a graduate of the Coro Fellows Program in Public Affairs. He studied at Drake University where he has degrees in Magazine Journalism, Political Science and History.
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