Promising Practices Promising PracticesPromising Practices
A forum for government's best ideas and most innovative leaders.

3 Ways Agency Leadership Can Keep Employees Engaged

ARCHIVES
Image via Mi.Ti./Shutterstock.com

Describing engagement is no easy feat. The easiest way to explain employee engagement is by describing what it is not. Employee engagement is not job satisfaction, nor does it necessarily mean an employee is happy. Engagement is the emotional connection an employee has with his/her organization or, more specifically, mission. Measuring engagement is akin to measuring the feelings, pride and commitment that employees have with their organization and it is what separates top performers from those who do just enough to rest on their laurels.

(Feeling Engaged? Share your voice in GovExec's largest employee engagement study)

According to a CEB engagement study, a 10 percent increase in commitment decreases an employee’s probably of quitting by 9 percent. In short, employees who are more engaged are less likely to quit, more likely to work long hours without being asked and a lot more likely to have better performance. In that same study, CEB showed that companies with above average employee commitment, tend to have high company performance overall. Here are three ways to foster engagement at your agency.

  • Focus on under performers. Unfortunately, no matter how much training or feedback you provide some managers, their communication skills may need further development. Hold your managers accountable for engagement in your department. They are the first-line of communication from top leadership. If you find that the manager below you is in need of help, create a personalized developmental plan. The focused attention will not only engage your managers but also send a strong message that you care about the employees your manager supervises.
  • When in doubt, include. Although we may be reluctant to include too many individuals in a given meeting for fear of meeting-mania, don’t overlook those who will play an integral role in the project but may not be a leader yet. Inclusion does two important things, it adds important resources and engages all levels of your department.
  • Keep engagement front and center. Make sure that your department knows engagement is your priority. Bring the topic up in meetings, send out emails with advice or post it on newsletters. As a leader, if others know engagement is your priority, they will make it a priority too.

The Government Business Council (GBC), the research division of the Government Executive, has launched its own engagement study of federal employees. In doing so, we track the trends of how efficiency is impacted by engagement and what tools federal leaders can leverage to create better managed agencies.

The study needs stratified representation from all federal agencies in order to provide actionable results. Over 18,000 federal employees have taken the survey so far. And we still need help.

Click here to be a part of GovExec's largest federal employee engagement study. 

Image via Mi.Ti./Shutterstock.com

OLYMPUS DIGITAL CAMERA

Dana Grinshpan is the Research Manager for the Government Business Council (GBC), the research division of Government Executive, where she specializes in primary research development and survey instrument creation. Prior to joining GBC, she worked for the Center for Strategic and International Studies (CSIS), assisting in the research and writing of work on South Asian regional cooperation. She has a Master of Arts in international security and political economics from the University of Chicago and graduated magna cum laude from Ohio State University where she holds a B.A. in international studies with a minor in Arabic.

FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Sponsored by Brocade

    Best of 2016 Federal Forum eBook

    Earlier this summer, Federal and tech industry leaders convened to talk security, machine learning, network modernization, DevOps, and much more at the 2016 Federal Forum. This eBook includes a useful summary highlighting the best content shared at the 2016 Federal Forum to help agencies modernize their network infrastructure.

    Download
  • Sponsored by CDW-G

    GBC Flash Poll Series: Merger & Acquisitions

    Download this GBC Flash Poll to learn more about federal perspectives on the impact of industry consolidation.

    Download
  • Sponsored by One Identity

    One Nation Under Guard: Securing User Identities Across State and Local Government

    In 2016, the government can expect even more sophisticated threats on the horizon, making it all the more imperative that agencies enforce proper identity and access management (IAM) practices. In order to better measure the current state of IAM at the state and local level, Government Business Council (GBC) conducted an in-depth research study of state and local employees.

    Download
  • Sponsored by Aquilent

    The Next Federal Evolution of Cloud

    This GBC report explains the evolution of cloud computing in federal government, and provides an outlook for the future of the cloud in government IT.

    Download
  • Sponsored by Aquilent

    A DevOps Roadmap for the Federal Government

    This GBC Report discusses how DevOps is steadily gaining traction among some of government's leading IT developers and agencies.

    Download
  • Sponsored by LTC Partners, administrators of the Federal Long Term Care Insurance Program

    Approaching the Brink of Federal Retirement

    Approximately 10,000 baby boomers are reaching retirement age per day, and a growing number of federal employees are preparing themselves for the next chapter of their lives. Learn how to tackle the challenges that today's workforce faces in laying the groundwork for a smooth and secure retirement.

    Download
  • Sponsored by Hewlett Packard Enterprise

    Cyber Defense 101: Arming the Next Generation of Government Employees

    Read this issue brief to learn about the sector's most potent challenges in the new cyber landscape and how government organizations are building a robust, threat-aware infrastructure

    Download
  • Sponsored by Aquilent

    GBC Issue Brief: Cultivating Digital Services in the Federal Landscape

    Read this GBC issue brief to learn more about the current state of digital services in the government, and how key players are pushing enhancements towards a user-centric approach.

    Download
  • Sponsored by CDW-G

    Joint Enterprise Licensing Agreements

    Read this eBook to learn how defense agencies can achieve savings and efficiencies with an Enterprise Software Agreement.

    Download
  • Sponsored by Cloudera

    Government Forum Content Library

    Get all the essential resources needed for effective technology strategies in the federal landscape.

    Download

When you download a report, your information may be shared with the underwriters of that document.