For this episode of The Next Level Podcast, I’m joined by coaching leader and former International Coach Federation President Marcia Reynolds, discussing her new book, The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs. During our discussion, Marcia shares her perspective on how leaders can transform difficult conversations with team members into opportunities for a new perspective and deeper trust.
Among other insights, Marcia shares the importance of fostering mutual respect. When good intentions are present, real breakthroughs can occur.
There’s more in our conversation. Listen here: