Report: DHS unit fails to fully disclose use of personal information

A Customs and Border Protection officer enters a passenger's information at Dulles International Airport. A Customs and Border Protection officer enters a passenger's information at Dulles International Airport. Gerald Nino/CBP

The Customs and Border Protection agency has failed to inform the public how personal information collected from international travelers is being used, as required by law, according to a new study.

To comply with legal requirements, CBP, a unit of the Homeland Security Department, must complete a series of reports that fully describe the use and protection of personal data collected while prescreening passengers for international flights, the Government Accountability Office reported (GAO-07-346).

The current process allows passenger information to be used in multiple prescreening procedures and to be transferred among various CBP systems in ways that are not fully explained in the agency's privacy disclosures, the report said.

"It is important for CBP's documentation to describe all of the steps of the prescreening process because the interrelationship of various steps of the process allows data to be transferred and used in ways that have not been fully disclosed," GAO stated.

The 1974 Privacy Act and the 2002 E-Government Act require agencies to protect privacy by limiting the disclosure of personal data and informing the public how such information is being used and kept secure. Agencies keep the public up to date by issuing system of records notices and privacy impact assessments.

In response to the report, Steven Pecinovsky, director of the GAO and inspector general liaison office at DHS, said the department is in compliance with both laws, and that claims otherwise are "incorrect and without merit."

CBP collects personal data from various sources, including passenger and government databases, and uses it for identity matching against the government watch list, risk targeting and passenger document validation, GAO said. CBP officers also use commercial data to a limited degree to assist them in confirming a passenger's identity, according to the agency.

Rep. Bennie Thompson, D-Miss., chairman of the House Homeland Security Committee, said although he supports rigorous screening of airline passengers bound for the United States, CBP must conduct this screening in a manner that protects privacy rights.

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
Close [ x ] More from GovExec

Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Forecasting Cloud's Future

    Conversations with Federal, State, and Local Technology Leaders on Cloud-Driven Digital Transformation

  • The Big Data Campaign Trail

    With everyone so focused on security following recent breaches at federal, state and local government and education institutions, there has been little emphasis on the need for better operations. This report breaks down some of the biggest operational challenges in IT management and provides insight into how agencies and leaders can successfully solve some of the biggest lingering government IT issues.

  • Communicating Innovation in Federal Government

    Federal Government spending on ‘obsolete technology’ continues to increase. Supporting the twin pillars of improved digital service delivery for citizens on the one hand, and the increasingly optimized and flexible working practices for federal employees on the other, are neither easy nor inexpensive tasks. This whitepaper explores how federal agencies can leverage the value of existing agency technology assets while offering IT leaders the ability to implement the kind of employee productivity, citizen service improvements and security demanded by federal oversight.

  • IT Transformation Trends: Flash Storage as a Strategic IT Asset

    MIT Technology Review: Flash Storage As a Strategic IT Asset For the first time in decades, IT leaders now consider all-flash storage as a strategic IT asset. IT has become a new operating model that enables self-service with high performance, density and resiliency. It also offers the self-service agility of the public cloud combined with the security, performance, and cost-effectiveness of a private cloud. Download this MIT Technology Review paper to learn more about how all-flash storage is transforming the data center.

  • Ongoing Efforts in Veterans Health Care Modernization

    This report discusses the current state of veterans health care


When you download a report, your information may be shared with the underwriters of that document.