Transforming to Citizen-Centric Government with Analytics

No matter which department—health and human services, education, tax and revenue management, from federal to local, to state—reimagining programs to become citizen-centric is the first, and most important, step on the path to more responsive, agile, and connected government. The secret to being citizen-centric is leveraging an analytics solution to make every interaction smarter. In this ebook, the State of Colorado talks about how they use analytics to gain more transparency around performance, implement new ideas at scale and provide a better service for their citizens.