Modernizing Citizen Experiences with Cloud Identity

How do agencies interact with citizens who increasingly rely on smartphones and tablets for public services? Currently, many agencies use outdated technology for their customer identity and access management (CIAM) needs. Fortunately, cloud computing can modernize an agency’s CIAM offerings. This new report explores how agencies can strengthen their CIAM programs through cloud innovation, and why a strong CIAM is integral to government agencies.

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