Meeting the Digital Demand

Technology – in particular, information technology – is at the heart of most government functions today. Government-wide directives such as the Office of Management and Budget’s efforts to standardize federal data and Federal CIO Suzette Kent’s push for large scale workforce retraining to accommodate artificial intelligence (AI) developments show that a major technological transition is rapidly approaching. How quickly have federal agencies seen technology adopted at the organizational and individual team levels? What separates successful efforts from ones less likely to make an impact? To answer these questions, Government Business Council (GBC) surveyed 694 federal government employees in May and June 2019.