AUTHOR ARCHIVES

Tom Shoop

Vice President and Editor in Chief Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.
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Bold Leaders Are Out There. Let's Celebrate Them.

June 2, 2015 Making a genuine difference in today’s government requires creativity, ingenuity and tenacity. In short, it requires boldness. That’s why we created the Nextgov Bold Awards several years ago: to honor people who were leveraging advances in technology not just to make things incrementally better, but to boldly challenge the status...

When the Best and Brightest Say No to Government

May 29, 2015 Much has been written about the views of the millennial generation toward public service: They don’t seem to mind big government in theory, but they’re not particularly enthralled by the idea of careers in federal agencies. To the extent millennials are disenchanted with the way government operates, they’re a lot...

What Government Will Look Like in 2020

May 28, 2015 At our sister site, Nextgov, a team of talented writers and editors spend their days exploring how information technology is shaping the future of government. And once a year, they take that conversation public in a big way. At Nextgov Prime, held annually in Washington, government and industry decision-makers, along...

The Truth About Government Performance

May 26, 2015 For more than 20 years, since the passage of the 1993 Government Performance and Results Act, federal agencies have been under the obligation to establish strategic plans, set goals and measure their progress toward achieving them. Their obligations were further refined with the passage of the Government Performance and Results...

Tomorrow’s Government

May 5, 2015 The 2016 presidential campaign is upon us, whether we like it or not. As usual, the Republican candidates are aligning themselves on a spectrum ranging from “government is a necessary evil, and I’ll make it work more like the private sector” to “government is just evil, and I’ll cut it...

Obama to Public Servants: Thanks, and Sorry Things Have Been So Tough For You

May 4, 2015 As President Obama enters the home stretch of his administration, he seems determined to acknowledge that federal employees have been through a lot during his time in office. This weekend, in a proclamation recognizing Public Service Recognition Week, Obama said today’s committed civil servants must overcome a lot of obstacles...

The Problem With Media and Government, in a Nutshell

April 28, 2015 The latest issue of Politico Magazine focuses on the media and its relationship to the Washington power structure. The magazine’s “Last Word” section elicits responses from White House reporters to a series of statements, including this one: “I wish White House reporters would do a better job of…” Scott Horsley...

A Guide to Getting the Most From Your People

April 28, 2015 It’s no secret that managing the federal workforce is a major challenge these days. While workers continue to report that they believe their work is important and satisfying, Federal Employee Viewpoint Survey results show that morale is suffering from years of budget cuts and pay freezes. What’s worse, employees’ faith...

What Pizza, Lawnmowers and Veterans Cemeteries Have in Common

March 24, 2015 Federal agencies can learn a thing or two from John Deere and Domino’s Pizza, a leading Office of Management and Budget official said Wednesday. Federal customer service has been described as “disastrously weak.” But at the Customer Experience Summit in Washington, hosted by Government Executive and Nextgov, Lisa Danzig, associate...

Learn How to Keep Your Customers Satisfied

March 17, 2015 "I've been slandered, libeled, I hear words I never heard in the Bible," sang Simon and Garfunkel in a classic tune. "I'm just trying to keep the customer satisfied." Many federal managers and employees can no doubt relate. After all, it can be a challenge to keep government's many, varied...