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Rina Li

Senior Research Analyst, Government Business Council Rina Li is Senior Research Analyst at Government Business Council, where she writes and produces content on federal, defense, and tech topics. She holds a degree in International Politics and Security Studies from Georgetown University's Walsh School of Foreign Service.
Results 51-58 of 58

Nearly 8 in 10 Feds Have Had Experience with Long Term Care

September 8, 2015 Approximately 10,000 baby boomers are reaching retirement age per day - a social shift that holds wide-ranging implications for the aging federal workforce. The subject of long term care is a key part of this increasingly salient conversation on health and retirement: according to the U.S. Department of Health and...

Three States Engaging in Data-Driven Innovation

September 2, 2015 War is ninety percent information," observed French general Napoleon Bonaparte. Even with his assessment of the crucial role of information, Napoleon would probably have been astonished by the unprecedented volume, velocity, and variety of data that characterizes our present age. This data, as Napoleon noted, is critical toward establishing a...

Defense One National Security Survey: September 1, 2015

September 1, 2015 As reported exclusively by Defense One. National security professionals express concerns with President Obama's approach to foreign policy in areas ranging from its handling of the war against the Islamic State to the nuclear agreement negotiated with Iran. Only 10 percent of those surveyed believe the current U.S.-led campaign is...

Agencies Face Technological and Human Challenges in Strengthening Customer Experience

August 19, 2015 Last week’s post on federal customer experience highlighted the sharp contrast between agencies’ relatively positive perception of customer service and the less rosy reality of public feedback – but how to explain this incongruity? Public dissatisfaction certainly doesn’t stem from federal indifference toward customer expectations – according to GBC’s recent...

Feds Think They’re Solid on Customer Service. The Public Isn’t So Sure.

August 12, 2015 In a discussion on Internet policy at DC’s State of the Net conference this past January, White House Chief Technology Officer Megan Smith remarked, “We're the country that created Facebook and Twitter and created the Internet. Why shouldn't the websites and the mobile services and the way that we do...

Defense-in-Depth May Be Our Best Bet for Industrial Control Systems Cybersecurity

August 5, 2015 The digital realm is expanding in new and unpredictable directions, and recent events – not least of which include last month’s OPM hacking revelations – have served as a sobering reminder of the vulnerability of critical U.S. entities to cyber attacks. It is crucial that both the public and private...

Top Barriers to Federal Digitization are Budget and Security Concerns

July 29, 2015 Last week, we took a look at the federal government’s progress toward workplace digitization. According to many employees, digital tools and services have proven to be a valuable asset to internal collaboration and customer service; however, in spite of this validation, agencies remain seemingly reluctant to develop these resources. GBC...

Federal Agencies Still Have Work to Do in Incorporating a Full Range of Digital Tools

July 22, 2015 The digital revolution has given rise to profound changes in the quality of our everyday interactions with one another – a cultural shift that has carried over to the workplace. Spurred by the 2012 Digital Government Strategy, organizations are increasingly putting a premium on incorporating digital tools and services in...