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Partial Quality Management

August 15, 2014 From the archives of Government Executive... April 1994—It has been almost five years since government began the push for total quality management and continuous improvement. Since then, agencies have spent millions of dollars studying just how to do it, and millions more setting up their systems. There is no doubt...

Excellence in Government

October 1, 2011 It's achievable. Here's how. These are, to say the least, not the best of times for the federal government. The first round of debt reductions took a rusty meat ax to federal agencies, and the next round will be even blunter. Congress and the president might just as well put...

Taking the Cake

December 1, 2008 Bush's actions taint the anniversary of hallmark reforms. December marks the 30th anniversary of three of the most important administrative reforms enacted during the past half century: the Civil Service Reform Act, the Ethics in Government Act and the Inspector General Act. The Bush administration will not be holding an...

Making Reform Stick

October 8, 2008 If one thing is sure about the future of bureaucratic reform, the next president will sweep away whatever his predecessor has done and develop an entirely new package of change. That's what President George W. Bush did with Vice President Al Gore's reinventing government campaign, which now resides in a...

Making Reform Stick

October 1, 2008 A management agenda by any other name should build on what works. If one thing is sure about the future of bureaucratic reform, the next president will sweep away whatever his predecessor has done and develop an entirely new package of change. That's what President George W. Bush did with...

Laws Gone Astray

December 1, 2003 ecember marks the 25th anniversary of three of the most important administrative reforms ever enacted. There might have been a celebration, perhaps even a congressional resolution, if the laws had worked. Unfortunately, the Civil Service Reform Act, Inspector General Act and Ethics in Government Act, all signed in 1978, have...

Making Do at NASA

November 1, 2003 ow that the results are in on the causes of the Columbia disaster, it's abundantly clear that the accident stemmed from more than just mechanical failures. According to the Columbia Accident Investigation Board, the disaster was rooted in NASA's "can-do" culture. While this ethos produced what the board called "tenacity...

Government by the Numbers

October 1, 2003 s Democrats and federal employee unions battle the Bush administration's proposal to put thousands of federal jobs up for competition, the government's hidden workforce has crept to its highest level since the end of the Cold War. According to new estimates by the Brookings Institution's Center for Public Service, which...

Outsourcing Fever

September 1, 2003 ou can't throw a rock in Washington without hitting someone who has an opinion on the Bush administration's competitive sourcing initiative. Under the original plan, agencies were supposed to put at least 15 percent of their not-inherently-governmental jobs up for competition by the end of the summer; the quota would...

Bring on the Graduates

August 1, 2003 overnment has been worrying so much about wooing recruits from the private sector that it has ignored the real rising stars of the public service talent war-young Americans. The good news for government recruiters is that nearly two out of three young Americans give at least some consideration to taking...

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