AUTHOR ARCHIVES

Mark Micheli

Editor, Excellence in Government Mark Micheli is Special Projects Editor for Government Executive Media Group. He's the editor of Excellence in Government Online and contributes to GovExec, NextGov and Defense One. Previously, he worked on national security and emergency management issues with the US Treasury Department and the Department of Homeland Security. He's a graduate of the Coro Fellows Program in Public Affairs and studied at Drake University.
Results 191-200 of 221

Video: Leading From the Middle

September 21, 2012 Jackson Nickerson saw a problem. "Most people engaged in leadership are leading from the middle of the organization," he said. "Most approaches to leadership assume you're at the top." In response, Nickerson, Associate Dean and Director of the Brookings Executive Education, developed a new philosophy of leadership he calls "Leading ...

Why Meetings Are a Waste of Time

September 21, 2012 Too long. Too boring. Too unorganized. Oh, and that one guy, he talked for too long. The reasons we find meetings wanting are many and The Wall Street Journal recently did us the favor of pointing out what many of us already knew deep in our bones--meetings are often a ...

NASA, Angry Birds and the Question of Gamification

September 20, 2012 I remember the first time I played Angry Birds on an iPhone, slingshotting differently powered birds at a horde of evil green pigs and thinking, "This? This?? How has this been the top App in iTunes Store for months?" And then I shut up and kept playing--and I understood. The ...

3 Rules for Hiring Contractors

September 19, 2012 Not all contractors are created equal. With budgets cinching and personnel needs growing, making sure you get the most bang for the taxpayer buck is more important than ever. Matthew Swyer, a contributor at Inc.com, tells the story of when contract help proved indispensible--almost too much. When his contractor became ...

Apple's iOS 6 Arrives Today--How to Prepare

September 19, 2012 The latest iteration of Apple products are upon us--and folks who use an iPhone for work are expected to get the latest update this afternoon. Accompanying the reveal of the iPhone 5 last week came the announcement that a new mobile operating system would be available this week for most ...

When Did 'Apology' Become a Dirty Word?

September 18, 2012 When thinking about apology, I've always appreciated the notion that you can't dig up. No matter how hard you try, you just keep digging that hole deeper and deeper. Sometimes, you need to put down your shovel, eat a little crow and offer an apology. "An apology?" said comedian Steven ...

Video: Clearly Identify Problems Before 'Solving' Them

September 18, 2012 Joel Turner, Chief Deputy Clerk for the Western District of Wisconsin, talked with us at Excellence in Government Live on September 6. There, he spoke to a concept developed by Jackson Nickerson, Associate Dean and Director of the Brookings Executive Education, called "ChangeCasting." According to Turner, ChangeCasting involves developing feedback ...

For Romney and Managers Everywhere, How Do You Fix Bad Strategy?

September 17, 2012 On Sunday evening, Politico published a report detailing turmoil, in-fighting and mismanagement within the Romney campaign. Pointing to critics within Romney's own party, the report details the concerns of party insiders about Team Romney's strategy--from missed opportunities in Tampa and an aversion to policy specifics to a hastily assembled acceptance ...

Cloud Computing: Terrible or Terribly Misunderstood?

September 14, 2012 The Government Business Council (GBC) recently asked federal managers to rank eight different areas of government spending, from most to least efficient. Spending on technology came in sixth, with only 56 percent of federal managers feeling tax dollars spent on technology were used wisely. When GBC asked the managers to ...

Week in Review: The 5 Most Popular Stories from Excellence in Government

September 14, 2012 This week, Excellence in Government Online celebrated its third week of existence--we appreciate you reading along with us. Below are the five most popular stories for the week of Sept. 10. Topics you wish we'd hit? Management techniques you think we should highlight? Share your story ideas in the comments! ...