AUTHOR ARCHIVES

Katherine McIntire Peters

Deputy Editor Katherine is deputy editor of Government Executive Media Group, a division of Atlantic Media, where she oversees editorial coverage for GovExec.com and Government Executive magazine. She previously was executive editor of Nextgov.
Results 21-30 of 1047

Improving Customer Experience, When the Taxpayer Is Your Customer

August 8, 2016 The customer may not always be right, but successful businesses know that it’s best to treat them as if they are (and when they’re wrong, to let them down ever so gently). Friendly, efficient, competent service fosters loyalty, and in the private sector, that engenders growth and profitability. For government...

The Fight Over How to Avoid a Government Shutdown Is Just Getting Started

July 15, 2016 Members of Congress on Friday prepared to leave Washington for their summer recess without having completed a single one of the dozen appropriations bills required to fund government operations in 2017. That sets the stage for a contentious budget battle when lawmakers return to work in September following the Labor...

How Well Do You Really Know the Presidential Candidates?

June 23, 2016 Do you remember which presidential candidate threatened to “beat [another candidate’s] rear end” on stage? Or which one accused the Syrian president of invading . . . Syria? Like others, we’ve tried to bury the memories. But a new quiz over at the Atlantic has resurrected those dark moments and...

Congress, Obama Administration Face Off Over Firing Executives

June 17, 2016 This story has been updated with comments from the Senior Executives Association and from VA Deputy Secretary Sloan Gibson. The Veterans Affairs Department will no longer use the authority Congress granted it in 2014 to quickly fire poorly performing senior executives or those involved in wrongdoing, VA told lawmakers Friday,...

If You Think the Navy Spends Most of Its Procurement Budget on Ships, Think Again.

April 27, 2016 You might assume the Navy spends most of its weapons budget on its fleet of aircraft carriers, submarines, destroyers and other ships. But you would be wrong. The sea service spends most of its budget on aircraft—by a substantial margin. An analysis by Govini, a data analytics company, shows that...

7 Leadership Principles from Women in National Security

March 11, 2016 Twenty-three years ago this month, I was a young reporter covering the U.S. military intervention in Somalia. Operation Restore Hope never lived up to its name, but as a reporting gig, it was exhilarating. My job wasn’t exactly remarkable—by 1993, female journalists had been covering combat operations for at least...

Poor Leadership Derailed Obamacare Rollout, Not Technology

February 23, 2016 Management really does matter. That’s the takeaway message of a case study of how the Centers for Medicare and Medicaid Services fumbled the implementation of HealthCare.gov, the website through which people may purchase health insurance under the Affordable Care Act, President Obama’s signature domestic policy initiative. “Most critical was the...

2017 Budget Winners and Losers

February 9, 2016 President Obama’s final budget request is an exercise in optimism or fantasy, depending on your political viewpoint. The Republican chairmen of the House and Senate Budget Committees aren’t even pretending to take it seriously. They said they wouldn’t invite White House Budget Director Shaun Donovan to testify on the proposal,...

Government Spending on Health Care Equals What Other Nations Pay for Universal Care

January 21, 2016 Contrary to official estimates, the government funds most health care in the United States, according to a new study published Thursday in the American Journal of Public Health. In fact, through their taxes Americans pay the equivalent of what those in other nations pay for universal health care—they just don’t...

Oil Industry to Feds: Enough Already With the Regulations

January 5, 2016 These should be happy days for the U.S. oil and gas industry. The United States leads the world in oil and gas production, providing a level of global energy stability unthinkable just a few years ago. Even as Saudi Arabia’s execution of a dissident cleric sent tensions soaring in the...

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