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5 Difficult Workplace Types—and How to Get Them to Cooperate

February 13, 2014 The workplace is filled with difficult personalities—bullies, know-it-alls, rumor mongers. Our fallback reaction when faced with problem people at work is to either assert ourselves or walk swiftly in the other direction. But there's a middle ground, a way of communicating that's more effective, because it's not rigid or oppositional. ...