AUTHOR ARCHIVES

John Kamensky

Senior Fellow, IBM Center for the Business of Government John M. Kamensky is a Senior Research Fellow for the IBM Center for the Business of Government. He previously served as deputy director of Vice President Gore's National Partnership for Reinventing Government, a special assistant at the Office of Management and Budget, and as an assistant director at the Government Accountability Office. He is a fellow of the National Academy of Public Administration and received a Masters in Public Affairs from the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin.
Results 21-30 of 91

Can Protected Data Be Shared to Improve Services?

March 3, 2014 “Start with what you have,” is the advice consultants recommend to organizations that are just launching performance measurement initiatives. Now the Office of Management and Budget has issued guidance encouraging agencies to use existing program data in new ways. The Obama administration has championed open data by encouraging agencies to ...

Busting the Barriers to Interagency Collaboration

February 21, 2014 GAO has issued a series of reports during the past three years identifying more than 80 areas where there is potential duplication and overlap in government programs, noting that “agencies face a range of barriers when they attempt to work collaboratively.” On occasion, the Government Accountability Office breaks the mold ...

Netflix’s 5 Tenets of HR

February 14, 2014 Silicon Valley is known for its technology, not its management, innovations. But some of its management innovations are worth looking at. Netflix’s human resources policies rank right up there, since the company threw out the standard playbook. Former Netflix chief talent officer, Patty McCord, describes the company’s key talent management ...

Get Ready for Annual Strategic Reviews

February 7, 2014 A new law requires the Office of Management and Budget to determine annually whether programs meet goals set out in agencies’ annual performance plans. To do this, OMB has created a new review process. A provision of the 2010 Government Performance and Results Modernization Act that kicks in this year ...

From Sensors to Social Media: How Big Data Can Help You Lead

January 31, 2014 Analytics guru Thomas Davenport says that the field of strategic analytics has been upped a notch to “3.0” with the recent trend of shifting the use of analytic methods from improving internal operational efficiency to improving the operation of products and services. Thomas Davenport, in a recent Harvard Business Review ...

Creating a Culture of Helping

January 23, 2014 How can leaders inspire employees to help their colleagues? Tim Brown, the leader of the design firm IDEO, set out to create a help-friendly organization in order to spur greater creativity. Collaboration is the key to effective organizations. But how can leaders encourage helping behaviors among employees? A recent Harvard ...

Setting Priorities For 2014 And Beyond

January 21, 2014 In early 2014, for the first time, federal agencies will simultaneously submit refreshed strategic plans to Congress, covering the next four years. You should put them on your “must read” list for the New Year. Many agencies have been quietly posting their draft strategic plans online for public comment, such ...

Zappos Is Nixing Managers, But Are They Needed?

January 17, 2014 A recent news story on how the online shoe company Zappos has eliminated the position of manager has raised again the question of whether management matters. A new Harvard Business Review article says “yes” and the data is there to prove it. The Zappos story about eliminating traditional managers has ...

Know Which Public You Are Serving

January 9, 2014 The Clinton administration promoted customer service. The Bush administration expressed sympathy for taxpayers. The Obama administration has advocated citizen engagement. So, who are we? Customers? Taxpayers? Citizens? Or something else? And how should government managers respond, given the differences implied by these various roles? A recent academic article by Georgia ...

Must-Reads in 2014: Agency Strategic Plans

December 23, 2013 Set your New Year’s resolutions now. In early 2014, for the first time, federal agencies will simultaneously submit refreshed strategic plans to Congress, covering the next four years. You should put them on your “must read” list for the New Year. Many agencies have been quietly posting their draft strategic ...