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Don't Praise Accomplishments, Praise Effort: Science Says So

January 7, 2016 Praise motivates. Praise encourages. Praise inspires. Sometimes. Depending on the approach you take, praising an employee can actually have the opposite effect. The difference lies in whether we assume skill is based on innate ability or on hard work and effort. Put another way, are people born with certain talents,...

How to Get What You Really Need (and Make Other People Happy Too)

December 8, 2015 No matter how hard they can be to say, four simple words, used correctly and with the right intent, can make a powerful impact on your profession, your life -- and especially on other people. Here's how. When you need help, just say these four words: "Can you help me?"...

Why the Best Leaders Sometimes Get Mad (and Show It)

November 11, 2015 Think about remarkably successful people. They're logical. They're rational. In the face of crisis or danger or even gross incompetence, they remain steely-eyed, focused, and on point. They don't get angry -- or at the very least they don't show their anger. Unless they happen to be Steve Jobs. Or...

How Lazy Bosses Avoid Doing Their Jobs

September 29, 2015 We all overuse certain words and phrases. That's natural. But if you're a boss hoping to communicate effectively -- or be taken seriously -- that's also a real problem. Platitudes aren't just annoying. Resorting to platitudes shows you don't want to listen, don't want to take action . . ....

How to Quit Being Such a Negative Boss

September 16, 2015 Like it or not -- and this one’s really hard to like -- we all have a negativity bias. While we appreciate positive experiences, we are much more finely attuned and give much greater weight to negative experiences like fear, threats, or even just bad news. According to neuropsychologist Rich...

15 Ways Successful People Approach Life Differently

July 24, 2015 In many ways successful people are just like unsuccessful people. They come from all sorts of backgrounds, all types of demographics, have all levels of education and experience and expertise. In many ways successful people are the same as everyone else. Yet look closely and you'll see that in certain...

7 Things Employees Wish They Could Tell Their Bosses

July 17, 2015 Your employees have a lot of thoughts. Most of those thoughts they don't share, especially with you. At times their silence can be a good thing, especially where your ego -- or their employment status -- is concerned. But their silence also may keep you from understanding what your employees...

11 Ways Bad Bosses Flub Your Performance Reviews

July 9, 2015 Performance evaluations: Done well, they're great for the employee—and the employer. Too bad so many are handled poorly. Here are 11 things to avoid when you create and deliver performance evaluations: 1. Don't talk about development plans you aren't absolutely sure you can deliver. You may want to offer training....

The Key Factor Almost Every Hiring Manager Overlooks

June 12, 2015 Maybe you're looking for the right qualifications. Or the right experience. Or the perfect hard skills. Or great soft skills. Or an outstanding work ethic, or proven leadership ability, or seamless cultural fit. Or, most likely, you're looking for a blend of skills and attributes. But here's another way to...

Hate Making Small Talk? One Approach Anyone Can Use

June 3, 2015 I was at a conference with a client. Everyone knew him. He was the guy. I was just some guy with him. No problem . . . until he got pulled away. Then I was just some guy who didn't know a soul. And I'm really, really bad at being...