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Frank Konkel

Frank Konkel is Nextgov’s executive editor. He writes about the intersection of government and technology. Frank began covering tech in 2013 upon moving to the Washington, D.C. area after getting his start in journalism working at local and state issues at daily newspapers in his home state of Michigan. Frank was born and raised on a dairy farm and graduated from Michigan State University.
Results 11-20 of 802

GSA to Industry: Help Us Write Better Cloud Contracts

November 10, 2017 FROM NEXTGOV arrow The demand for cloud services is growing at a staggering rate, but like toddlers clamoring for a sugar fix in a candy store, federal agencies don’t always know what they want, how to explain what they want, or how it’s going to affect them in the long run. The disconnect...

Federal Agency Customer Experience Act Clears Senate

November 8, 2017 FROM NEXTGOV arrow Legislation that would make it easier for federal agencies to gather public feedback about their customer service cleared a major hurdle Tuesday, with the Senate unanimously passing the bill. The Federal Agency Customer Experience Act, introduced in May by Sens. Claire McCaskill, D-Mo., and James Lankford, R-Okla., would roll back...

MGT Act, Amazon Amendment Survive Defense Authorization Bill Conference

November 8, 2017 FROM NEXTGOV arrow The Senate Armed Services Committee released summary details of the $700 billion National Defense Authorization Act Wednesday following conference negotiations to merge House and Senate versions of the bill. Further details will be released Thursday, but tech highlights in the summary include the creation of a $500 million modernization fund...

This One Rule Informs All of Veterans Affairs' Customer Service Decisions

November 2, 2017 FROM NEXTGOV arrow The woman leading the movement at the Veterans Affairs Department to improve customer service for millions of veterans across the country has advice for the rest of the government: Be your customer. And if you can’t always put yourself in your customer’s shoes, Chief Veterans Experience Officer Lynda Davis said...

Massive Classified NSA Contract Under Protest

October 26, 2017 FROM NEXTGOV arrow One of the National Security Agency’s most important technology contracts—secretly awarded to AT&T weeks ago—is under protest by one of the losing bidders, DXC Technology. The contract in question is part of the NSA’s classified Groundbreaker program, which dates back to a 2001 effort to outsource its IT operations originally...

Trump Picks Homeland Security CIO from Defense Department

October 26, 2017 FROM NEXTGOV arrow President Trump named John Zangardi to be the Homeland Security Department’s chief information officer Thursday. Zangardi has been serving as the Defense Department’s acting chief information officer since February, a position vacated when Terry Halvorsen left the department for the private sector. Zangardi will replace another acting CIO, Stephen Rice,...

Tech Industry Group Releases Artificial Intelligence Policy Guide

October 24, 2017 FROM NEXTGOV arrow Artificial intelligence is already impacting society in big ways, but the tech sector wants to ensure the responsible growth of this emerging technology. As part of this effort, the Information Technology Industry Council, which represents numerous information technology companies and government contractors, released a list of AI policy principles designed...

Pentagon Extends Commercial Health Records Pilot to Fourth Site

October 24, 2017 FROM NEXTGOV arrow The Defense Department’s upgrade of its military health records system reached another milestone over the weekend, with the announcement of its fourth and final pilot at the Madigan Army Medical Center. Located in Tacoma, Washington, Madigan Army Medical Center is one of the largest military hospitals on the West Coast...

Don’t Bet Against the Baltimore-Washington Area in Amazon’s HQ2 Search

October 19, 2017 FROM NEXTGOV arrow The deadline for cities and metropolitan regions to submit bids to host Amazon’s second headquarters—and 50,000 jobs paying an average of $100,000 that come with it—passed Thursday following an unprecedented competition among local and state governments to entice the behemoth business. Newark, N.J., offered $7 billion in tax credits; Pittsburgh...

Could the Senate’s Plan to Speed Up Bid Protests Backfire?

October 19, 2017 FROM NEXTGOV arrow The Senate’s National Defense Authorization Act contains a provision that would force the Government Accountability Office to resolve Defense Department-related bid protests within 65 days instead of the current 100-day deadline. It’s one of two controversial provisions in the NDAA addressing the increasing number of bid protests across government that...