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Frank Konkel

Frank Konkel is the editorial events editor for Government Executive Media Group and a technology journalist for its publications. He writes about emerging technologies, privacy, cybersecurity, policy and other issues at the intersection of government and technology. Frank also runs Nextgov's Emerging Tech blog. He began writing about technology at Federal Computer Week and previously reported on local and state issues at daily newspapers in his home state of Michigan. Frank was born and raised on a dairy farm and graduated from Michigan State University.
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Congress' Plan to Cut Improper Payments Will Require Investment, Lawmaker Says

July 21, 2017 FROM NEXTGOV arrow House Republicans aim to save taxpayers a cumulative $700 billion over the next five years by reducing the amount federal agencies waste on improper payments, but agencies will have to invest in the resources and people, one lawmaker said. Congress’ attempt to tackle improper payments is more aggressive than President...

How Federal Agents Took Down a $1.3 Billion Health Care Fraud Scheme

July 20, 2017 FROM NEXTGOV arrow The untold hero behind the Justice Department’s latest and largest health care fraud takedown—a $1.3 billion bust leading to more than 400 indictments—isn’t a person, but rather an emerging technology the government is increasingly using to do more with less. “We’re getting more sophisticated in our consumption of analytics,” said...

House Oversight Passes FITARA Backup Plan

July 19, 2017 FROM NEXTGOV arrow A bipartisan group of House lawmakers has a backup plan to extend provisions set to expire later this year under the Federal Information Technology Acquisition Reform Act. The House Oversight and Government Reform Committee by voice vote cleared the FITARA Enhancement Act of 2017, which would extend the sunset periods...

How the State Department Prioritized Passport Customers

July 18, 2017 FROM NEXTGOV arrow The federal government is finally realizing what the citizens who interact with it have long understood: its customer service usually stinks. Yet even before the Trump White House signaled improving federal customer experience a worthy cause, pockets within government were already blending concepts phrases like “customer-centric” and “journey mapping” with...

Trump Adds to GSA Leadership

July 17, 2017 FROM NEXTGOV arrow The General Services Administration today announced it has filled an important policymaking position. President Donald Trump named Allison Fahrenkopf Brigati as the agency’s associate administrator for the Office of Governmentwide Policy. » Get the best federal technology news and ideas delivered right to your inbox. Sign up here. Brigati, who...

DOD Officials: Use AI-Fueled Systems to Inform Policy-Makers, Not To Kill

July 13, 2017 FROM NEXTGOV arrow In the near future, artificial intelligence will combine government data from internet-connected sensors and decades-old paper-based records to inform decision- and policy-makers about key issues. In the U.S. military, AI is already providing a glimpse of its capabilities and may offer a blueprint for its civilian potential. Consider North Korea,...

A Farmer-Focused Agency Wants to Ditch Data Centers Completely

July 13, 2017 FROM NEXTGOV arrow Sometimes, like a sour relationship with a significant other, you just have to leave your data centers. For the Agriculture Department’s Risk Management Agency, that time has arrived, according to Chief Information Officer Chad Sheridan. “I don’t want to have any,” Sheridan said Tuesday in a Nextgov-hosted webcast. “There is...

Office of American Innovation Targets Federal Customer Service

July 12, 2017 FROM NEXTGOV arrow The White House Office of American Innovation has its crosshairs set on improving federal customer service, a major challenge because of the government’s "near monopoly" in providing poor service delivery. The White House’s customer service effort is linked to modernizing government technology and will include long-term “strategic, multiyear projects,” according...

How FedRAMP Keeps Getting Faster

July 12, 2017 FROM NEXTGOV arrow This story has been corrected to reflect that agencies have reused authorizations 492 times. The Federal Risk and Authorization Management Program office received plenty of criticism from industry and feds in recent years, but metrics show the office has more than backed up its promise to speed up cloud computing...

Audit: DHS’ Human Capital System Still in Bad Shape

July 7, 2017 FROM NEXTGOV arrow The Homeland Security Department has spent more than $24 million on a human capital and performance management system since 2013 that “does not achieve the intended benefits or address the department’s needs.” That’s according to a DHS Office of Inspector General audit of the Performance and Learning Management System, or...