Frank Konkel

Frank Konkel is the editorial events editor for Government Executive Media Group and a technology journalist for its publications. He writes about emerging technologies, privacy, cybersecurity, policy and other issues at the intersection of government and technology. Frank also runs Nextgov's Emerging Tech blog. He began writing about technology at Federal Computer Week and previously reported on local and state issues at daily newspapers in his home state of Michigan. Frank was born and raised on a dairy farm and graduated from Michigan State University.
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IG: Cyber Weaknesses Persist in Energy Dept.'s Unclassified Systems

October 20, 2016 FROM NEXTGOV arrow The Energy Department has made progress shoring up vulnerabilities previously identified by its inspector general in unclassified IT systems, but significant flaws persist, according to an audit released last week. The IG audit states DOE remediated 10 of 12 prior year deficiencies across its infrastructure, which includes the National Nuclear...

What an NFL Coach, the Pentagon and Election Systems Have in Common

October 19, 2016 FROM NEXTGOV arrow Sometimes, old-school paper trumps new-school technology. Bill Belichick, the hoodie-wearing head coach of the New England Patriots, lashed out against the tablets and coach-to-player communications devices his team and others around the National Football League employ with increasing frequency. Cameras caught him smashing a Microsoft Surface tablet on the sideline....

Aneesh Chopra: Relying on Bid Protests Is ‘Absurd'

October 18, 2016 FROM NEXTGOV arrow Former U.S. Chief Technology Officer Aneesh Chopra is not a fan of the contracting community’s increasing reliance on bid protests as a means to delay new contracts and capture taxpayer dollars as long as possible. “This protest thing really ticks me off; it is so pathetic,” Chopra said Oct. 6...

Join Us Thursday For Contracting Conversation Over Cocktails

October 18, 2016 FROM NEXTGOV arrow 2016 was another big year for federal IT contracting, and Thursday, Nextgov and Defense One will forecast what’s in store for 2017 with an expert panel over cocktails. We’ll touch on the General Services Administration’s addition of four new special item numbers for cyber services on Schedule 70; the proposed...

Coming Soon: VMware on Amazon

October 17, 2016 FROM NEXTGOV arrow In mid-2017, the federal government will have a new hybrid cloud option involving two tech heavyweights: VMware and Amazon Web Services. The offering combines VMware’s on-premises virtualization suite with AWS’ physical hardware, allowing VMware’s virtualization stack to run on top of AWS infrastructure. Announced last week, VMware Cloud on AWS...

One of Air Force’s Most Important Unclassified Systems is Now in the Oracle Cloud

October 12, 2016 FROM NEXTGOV arrow One of the U.S. Air Force’s most important online portals is now running in the cloud. MyPers, the Air Force’s personnel portal for 1.7 million active duty and retired airmen, civilian and reservists, began operating in July out of an Oracle-managed off-premise cloud specifically designed and secured to handle some...

Ready, Set, Pitch: Executive Leadership Conference Shakes up Format

October 12, 2016 FROM NEXTGOV arrow In keeping with the #ChangeAgent mantra of its government chair—Federal Communications Commission Chief Information Officer David Bray—the decades-old Executive Leadership Conference looks like it has modernized. The event runs from Oct. 23-25 in Williamsburg, Virginia, and the meat of the agenda includes “co-creation” and center-stage sessions. Co-creation sessions will include...

The Pentagon's Mapmakers Want to Offer Customers an Amazon-Like Experience

October 12, 2016 Customer experience matters hugely to civilian agencies that deal with millions of American citizens every day, but there’s also a big push within the intelligence community to improve customer service where national security is concerned. The National Geospatial-Intelligence Agency, which produces and collects vast amounts of geospatial and map-related data...

Customer Service Matters in the Intelligence Community, Too

October 11, 2016 FROM NEXTGOV arrow Customer experience matters hugely to civilian agencies that deal with millions of American citizens every day, but there’s also a big push within the intelligence community to improve customer service where national security is concerned. The National Geospatial-Intelligence Agency, which produces and collects vast amounts of geospatial and map-related data...

Ebook: Customer Experience Focused: Why The Government Needs to Prioritize Customers

October 11, 2016 FROM NEXTGOV arrow One of the Obama administration’s lasting legacies may well be bringing customer service back as a main cross-agency focus across government. In 2016, the collective government finished dead last among all U.S. industries in customer service as tallied by Forrester—and Forrester didn’t mince words in its latest Customer Experience Index,...

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