AUTHOR ARCHIVES

Francis P. Pandolfi

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To Market, to Market

December 1, 1999 This column is third in a series comparing federal and private-sector management in business planning, human resources and customer service. nder the leadership of Vice President Al Gore, government agencies have increased their focus on how they serve customers. After all, that is what government is all about. In October ...

VIEWPOINT<br /> Put the Right People in the Right Jobs

November 1, 1999 This column is second in a series comparing federal and private-sector management in business planning, human resources and customer service. ny manager would agree that the single most important route to business success is putting the right people in the right jobs. That means being able to hire, offer incentives, ...

Doing Business in the Logic-Free Zone

October 1, 1999 This column is first in a series comparing federal and private-sector management in business planning, human resources and customer service. n late 1998, I was testifying at a hearing on the Forest Service's serious financial management problems when Montana's Republican senator, Conrad Burns, made a caustic observation. "Why," he said, ...