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Net Gains

September 1, 2001 he Social Security Administration's Web site ( started primarily as an online library of the agency's publications. But in the seven years since its launch, the site has expanded to become a vehicle for current information and online service delivery. It is the third most popular government Web site, trailing...


September 1, 2001 The Social Security Administration faces the largest workload in its history with too few employees and too little in its trust fund. uring the next 10 years, the Social Security Administration's retirement processing workload is projected to increase by one-fifth as the oldest of the 77 million baby boomers enter...

The IRS hopes to hit pay dirt

April 1, 2001 any agencies get special pay authority because they have friends in Congress, but the opposite is true for the IRS. The agency's personnel structure was overhauled after the IRS got into deep trouble over program and management practices. Nonetheless, the revised IRS personnel system is viewed as a possible model...

The art of pay banding

April 1, 2001 ay banding, also commonly called broad banding, varies in its design. But it generally involves changes in classification, compensation and performance evaluation practices. Job classification typically is greatly simplified. Under pay banding, occupations generally are divided into career paths with pay set in bands representing such classifications as entry-level, trainee,...

When money talks, fewer walk

April 1, 2001 hen Patricia A. Popovich took over as deputy chief information officer for management at the State Department in November 1998, the information technology staff-authorized at 1,600 positions-was suffering from more than a 30 percent vacancy rate, and attrition was climbing fast. Companies gearing up for Y2K fixes were luring employees...

Raising pay

April 1, 2001 t's 2001. The gap between federal and private sector salaries, deemed to be 32 percent on average when federal pay was reformed 11 years ago, has been virtually eliminated. So have the government's recruiting and retention problems. Dream on. That vision was at the heart of the 1990 Federal Employees...

Insurance Gap

November 1, 2000 The federal life insurance program may be the largest such program in the country, but it's falling behind more generous and flexible private sector plans. he Federal Employees Group Life Insurance (FEGLI) program always has been government's No. 2 insurance program, behind the Federal Employees Health Benefits Program (FEHBP), in...

Information Overload

August 1, 2000 he first piece of paper Ron Lawson faces each morning is the revenue report from the previous day. Other issues demanding his attention these days include allocating funds for investment in promising new lines of business, watching the effect of staff costs on his bottom line and assessing how...

The CyberForce

February 1, 2000 ive years ago, John Reed Stark of the Securities and Exchange Commission's enforcement division sent out an internal e-mail inviting employees to join a new Internet surveillance group called the CyberForce. "It's a completely goofy name but at the time I liked it. It's catchy," says Stark, now the chief...

Who Has Better Benefits?

December 1, 1999 ebate over whether the Federal Employees Health Benefits Program is too generous or not generous enough and what should or shouldn't be done with it often is phrased in the context of how it compares with other employer-sponsored health plans. The most comprehensive recent look at the question came in...

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