AUTHOR ARCHIVES

Eileen C. Shapiro

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So Many Words, So Little Time

July 1, 1999 he recent designation of the Education Department's Office of Student Financial Assistance as a performance- based organization (PBO) got me thinking. If OSFA is the USA's first PBO, then what's the best handle for other government agencies? PCOs (punch-the-clock organizations), where achievement is measured by attendance? Or would CBE (check-box ...