AUTHOR ARCHIVES

Denise Kersten

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Risk and Rewards

October 15, 2005 In a complex world, risk management means weighing odds and placing smart bets. Among the first things Michael Chertoff did after he was sworn in as secretary of the Homeland Security Department in February was to announce his plans to better manage national security. Central to his approach would be...

Reginald Wells

September 15, 2005 Social Security Administration Reginald Wells Deputy Commissioner for Human Resources, Chief Human Capital Officer Public service "is kind of in my genes," Reginald Wells told the House Government Reform Subcommittee on Federal Workforce and Agency Reorganization in 2003. "I happen to be a second-generation fed. My mother worked for the...

Ronald J. James

September 15, 2005 Homeland Security Ronald J. James Chief Human Capital Officer All eyes have been on Ronald J. James since he was named chief human capital officer at the Homeland Security Department in May 2003. Under the 2002 Homeland Security Act, which created the department, Congress allowed Homeland Security to develop a...

Robert Hosenfeld

September 15, 2005 Health and Human Services Robert Hosenfeld Deputy Assistant Secretary for Human Resources, Chief Human Capital Officer When Robert Hosenfeld was appointed chief human capital officer at the Health and Human Services Department in January, he took the helm of a ship already on course. For its human capital management, the...

Gail Lovelace

September 15, 2005 General Services Administration Gail Lovelace Chief People Officer, Chief Human Capital Officer As the story goes, Gail Lovelace was director of human resources when she gave a speech that changed the structure of the General Services Administration. She told HR Magazine in 1999: "I said something to the effect that...

Claudia Cross

September 15, 2005 Energy Claudia Cross Director of Human Resources, Chief Human Capital Officer Claudia Cross remembers joining the Senior Executive Service in the 1990s as one of the proudest moments of her life. "I had a lot of ideas," she says, and she relished the opportunity to test those ideas as manager...

Patrick Pizzella

September 15, 2005 Labor Patrick Pizzella Assistant Secretary for Administration and Management, Chief Information Officer, Chief Acquisition Officer, Chief Human Capital Officer Patrick Pizzella holds the enviable position of being the top management adviser at the Labor Department, the first agency to earn top marks in all five areas of the President's Management...

Michael W. Carleton

September 15, 2005 General Services Administration Michael W. Carleton Chief Information Officer "I like to describe myself as a recovering budget analyst," Michael W. Carleton said during a radio interview in 2002. "I started working with the Department of Health and Human Services back in the late '70s, mainly doing budget analysis." He...

Rosita Parkes

September 15, 2005 Energy Rosita Parkes Chief Information Officer Coming from the turmoil of the newly formed Homeland Security Department in October 2003, Rosita Parkes found solid ground in the technology operations of the Energy Department. "The first descriptor is 'stable,' " she says. "The second is 'well-planned.' " But while the Energy...

Phyllis F. Scheinberg

September 15, 2005 Transportation Phyllis F. Scheinberg Assistant Secretary for Budget and Programs, Chief Financial Officer "It's actually somewhat of an accident," says Phyllis F. Scheinberg, of the 26 years she has spent working on federal transportation issues. She quickly notes that "accident" is a very bad word in transportation. "It was serendipitous,"...

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