AUTHOR ARCHIVES

Dannielle Blumenthal

Federal communicator and co-founder, All Things Brand

Dannielle Blumenthal, Ph.D., is a federal communicator with 20 years' experience in the private sector, academia and government. Best known for her work on branding, Dr. Blumenthal now focuses on the discipline of management, particularly the intersections between identity, culture and communication. She has lectured at a variety of schools including The George Washington University and the University of Maryland University College. In her spare time she is an independent community activist, focused primarily on raising awareness about child sexual abuse and domestic violence. All opinions are her own.

Results 21-30 of 76

Communicating to a Cynical Workforce

August 29, 2016 We don't need to debate this, do we? Many people are checked out at work. They don't take the time to read your carefully crafted messages very carefully, if they read them at all. They can barely be bothered to take the all-employee survey with its detailed questions and responses....

7 Values Transforming Today's Workplace

August 16, 2016 "Radical transparency" is one of those really good ideas that few organizations actually implement because it consists of taking drastic steps to promote the availability of internal data. It is wildly exciting to the public, but in my experience, most executives just don't get why they should knock down the...

WikiLeaks and the Crisis of Government Communication

August 8, 2016 "Fewer than 3 in 10 Americans have expressed trust in the federal government in every major national poll conducted since July 2007—the longest period of low trust in government in more than 50 years." -- Pew Research Center, Nov. 23, 2015 In the United States, federal government communicators have no...

How Over-Customization Kills Government Technology

August 5, 2016 Yesterday Scott Burns, the CEO and founder of GovDelivery (disclaimer: not an endorsement) published "The Elephant in the Room...Is Government the Worst Possible Customer?" on LinkedIn. As someone who has worked for the government for more than a dozen years, and who frequently helps define requirements for government IT projects,...

Why You Should Squash the Urge to Quash Those Who Disagree

July 29, 2016 In recent months I've had to de-friend a number of people on Facebook. I enjoy hearing diverse views but it has degenerated to this: "Well I know where you get your news." "The fact that you could even say that means you aren't worth debating." "You need help." "That comment...

To Restore Trust In Government, Empower Federal Communicators

July 25, 2016 An October 2013 survey by the Pew Research Center for U.S. Politics & Policy found that most Americans (62 percent) had a positive view of federal workers, and a majority had a positive view of the federal agencies they were asked about. But few (19 percent) trusted the government itself...

Please Do Not Tell Me That You Are Colorblind

July 18, 2016 "Here in North Carolina’s third-largest city, officers pulled over African-American drivers for traffic violations at a rate far out of proportion with their share of the local driving population. They used their discretion to search black drivers or their cars more than twice as often as white motorists — even...

Reinventing Management, Again

July 8, 2016 In 1994, Peter Drucker gave a lecture to government employees called “Reinventing Government: The Next Phase.” (The Drucker Lectures, 2010) In it, he commented on the National Partnership for Reinventing Government, earlier known as the National Performance Review and commonly known as NPR. This was a governmentwide management reform initiative...

How to Field Questions From the Public Like a Pro

June 29, 2016 No matter where you work, you will at some point have to answer questions from the public. It might be an employee, a journalist, a customer, or even a member of Congress. Now this may sound obvious, but most of the time people have better things to do than sit...

Slow Down: You're Probably Screwing Up

June 24, 2016 I did this crazy thing the other day. It was so out of character. I went to the library. They had a shelf called "great reads." I went over to it and ran my hand along the modest beat-up walnut. One book stood out. It was old, but I'd always...