AUTHOR ARCHIVES

Daniel Pulliam

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Agencies reach all-time high in customer satisfaction

December 14, 2004 Citizen satisfaction with the federal government's services reached a new high this year, placing some agencies above the private sector average, according to an annual index from the University of Michigan. The government received a score of 72.1 out of a possible 100 on the 2004 American Customer Satisfaction Index...

Pentagon official backs sexual assault policy recommendations

December 10, 2004 Sexual assault policy recommendations from a committee advising the Defense Department were generally accepted by a top military leader Friday as the Pentagon moves closer to reforming policies that many have described as outdated. David Chu, undersecretary of Defense for personnel and readiness, said the recommendations were substantive, and many...

Pentagon blames Air Force Academy leaders for sexual misconduct scandal

December 8, 2004 Pentagon officials on Tuesday placed the blame for the Air Force Academy's sexual assault scandal last year on a failed chain of command that involved eight high-ranking officials who did not recognize the severity of the problem. Over the past 10 years, those officials failed to fix the culture that...

Order severing Interior Web connections in error, court rules

December 7, 2004 A judge's order to sever the Interior Department's Internet connection was in error, according to an appeals court, because the judge failed to hold an evidentiary hearing before issuing it. Federal District Court Judge Royce Lamberth first ordered the agency offline in December 2001 claiming Interior's computer systems were not...

Agencies with smaller IT budgets bogged down with security compliance

December 6, 2004 A survey of federal agencies' chief information security officers shows that agencies with small information technology budgets hamper their security officers with administrative tasks, keeping them from long-term strategic planning. Revealing a class divide, the survey, commissioned by the Chantilly, Va.-based company, Intelligent Decisions Inc., showed that federal CISOs can...

Proposed rule would cut relocation benefits

December 3, 2004 The General Services Administration proposed rule changes to the Federal Travel Regulation that would trim federal workers' relocation allowances. The rule changes are GSA's attempt to better manage agencies' relocation costs and bring relocation practices in line with industry trends. To find out how much agencies spend moving workers, the...

On the Case

December 1, 2004 Pentagon task force chief takes aim at a system that critics say punishes the victims of sexual assault. Air Force Brig. Gen. K.C. McClain has a tough yet sensitive job. As commander of the Pentagon's new Joint Task Force for Sexual Assault Prevention and Response, she has to reform Pentagon...

Pentagon request for travel services kicks off DTS consolidation

December 1, 2004 A Pentagon plan to consolidate all travel agency contracts under one roof rankles some travel agency officials, who say the requirements are too stiff and the time frame for bidding is too short. The request for proposals issued recently is the next phase in the migration of the Defense Department's...

Mileage reimbursement rate could rise by 3 cents in 2005

November 29, 2004 Federal workers might see a 3 cent-per-mile increase in the mileage reimbursement rate if the General Services Administration follows the Internal Revenue Service's recently announced rate change, effective Jan. 1, 2005. The IRS rate change from 37.5 cents to 40.5 cents a mile for cars, vans and pickup trucks is...

Agencies to promote environmentally friendly IT purchases

November 16, 2004 Representing 83 percent of the federal government's information technology buying power, officials from eleven federal departments and agencies signed a memorandum of understanding Monday committing their offices to developing strategies for using environmentally friendly technologies. Edwin Piñero, a federal environmental executive, said the combined purchasing power of the agencies represented...

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