Charles S. Clark

Senior Correspondent Charlie Clark joined Government Executive in the fall of 2009. He has been on staff at The Washington Post, Congressional Quarterly, National Journal, Time-Life Books, Tax Analysts, the Association of Governing Boards of Universities and Colleges, and the National Center on Education and the Economy. He has written or edited online news, daily news stories, long features, wire copy, magazines, books and organizational media strategies.
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A Mixed Verdict on Customer Service at Five Agencies

October 27, 2014 With customer service now an Obama administration cross-agency priority goal, managers need to improve their use of performance measures well as their public presentation of customer service standards, according to the Government Accountability Office. The auditors’ mixed verdict on compliance with the 2010 Government Performance and Results Modernization Act covered...

Ebola Specialists Think Globally, Congress Thinks Domestically

October 24, 2014 With President Obama’s new Ebola czar invited but absent, a House oversight panel on Friday quizzed officials battling the virus on ways to reassure the American public of agency competence. But the committee elicited mostly a consensus among experts that the highest priority is containing the disease in West Africa....

Army Mistreated Transgender Employee, Probe Shows

October 23, 2014 Three months after President Obama signed an order protecting federal employees and contractors from discrimination based on their sexual identity and sexual orientation, the Office of Special Counsel announced on Thursday that it had obtained “corrective action” by the Army for the service’s discrimination against a transgender civilian employee. In...

USAID Watchdog Softened Audits, Whistleblowers Tell Post

October 23, 2014 The inspector general for the U.S. Agency for International Development on Thursday issued a low-key statement tacitly acknowledging an expose on the front page of The Washington Post showing a pattern of top watchdogs softening criticism in audits of overseas aid programs. The Post story by Scott Higham and Steven...

History of Management Missteps Contributes to CDC’s Credibility Gap

October 23, 2014 When Dr. Tom Frieden admitted on Oct. 14 that the government’s point agency battling the Ebola threat “could have been more hands-on with the hospital [that handled the first case of the deadly virus in the United States] from Day 1,” it was a wrenching admission for the director of...

Lifesize Foosball Game, Swedish Massages for Rabbits Make Coburn's Final 'Wastebook'

October 22, 2014 Sen. Tom Coburn, R-Okla., on Wednesday released his final “Wastebook” before he retires, featuring $25 billion in alleged federal misspending on 100 items ranging from studies of gambling by monkeys to the Coast Guard’s reported free patrols to keep party crashers away from posh private events on yachts and exclusive...

IRS Chief: Congressional Overseers May Have Gotten ‘A Little Carried Away’

October 22, 2014 Asked recently whether the Internal Revenue Service might be exonerated as the six running congressional investigations of potential political bias at the agency near an endpoint, Commissioner John Koskinen took a gentle jab at the level of energy lawmakers have devoted to the controversy over targeting of nonprofits. In an...

Funding Hikes to Combat Health Care Fraud Could Pay Off, CBO Says

October 22, 2014 Fraud investigators and agency data-miners charged with curbing improper health care payments might take heart from a new Congressional Budget Office report on “program integrity” efforts in Medicare, Medicaid and the Children’s Health Insurance Program. In a Monday report describing the budgetary impact of anti-fraud efforts by the Justice and...

Afghanistan's Opium Trade Is at an All-Time High

October 21, 2014 Among the long-term goals of the U.S-led coalition in Afghanistan was helping the war-torn underdeveloped country kick its economic dependency on the cultivation of poppies for the world’s illegal opium markets. But after various agencies spent $7.6 billion over more than a decade on counternarcotics efforts, opium poppy cultivation levels...

Does CDC Need More Authority to Enforce Its Own Ebola Protocols?

October 21, 2014 The Centers for Disease Control and Prevention on Monday strengthened safety protocols for health workers caring for Ebola patients. But the agency still must rely on hospitals to follow the guidelines, and the Occupational Safety and Health Administration to enforce them if hospitals fall short. CDC’s Ebola protocols were intended...

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