AUTHOR ARCHIVES

Bill Murray

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Agencies Caught in the Cookie Jar

January 1, 2001 he controversy over "cookies," the small data files that track the habits of Web site users, shows how hard it is for government managers to make more data available to the public and improve customer service while still protecting privacy. Federal managers have to walk a tightrope, balancing their legal ...

Joining Forces

December 1, 2000 The Navy and the Marine Corps have connected to launch one of the biggest technology outsourcing contracts ever. hat do you do when you've just awarded one of the largest information technology contracts in the history of the federal government? You start figuring out how to manage it. In early ...