AUTHOR ARCHIVES

Results 111-120 of 188

The Pentagon Takes a Swipe at Savings

September 1, 1997 alaurent@govexec.com aced with daunting delays, a pestilence of paperwork, an agonizing approval process and pricey processing charges, it's a wonder Defense Department employees ever use their purchase cards at all, let alone often enough to make DoD government's leading card user. The current system is so convoluted that DoD predicts...

Rebate Envy

September 1, 1997 alaurent@govexec.com ome agencies think the Veterans Affairs Department is sucking up more than its fair share of purchase card rebates; VA officials think they're getting their just deserts. Fairness aside, the facts remain. VA collected 83 percent-a cool $1.9 million-of the government's refund total for August 1996 through January. Agencies...

Sudden Impact

September 1, 1997 alaurent@govexec.com t a time when many Americans are cutting up their credit cards, digging out of debt and vowing to pay cash from now on, government's going gaga over a Visa card. "Of 21 million [acquisition transactions in government], 31 percent were done with the card in 1996. In 1995,...

Turning to Technology

August 15, 1997 alaurent@govexec.com utting your money on technology is a sure bet for the foreseeable future in government contracting. Government managers are turning to technology as never before to accomplish their core missions as staffs and budgets dwindle. Agencies are under orders to incorporate technology whenever possible as they redesign work processes...

Recipe for Cultural Revolution

July 1, 1997 alaurent@govexec.com Take one bureau or major agency entity, but not the whole agency or department. Avoid politically charged organizations whose stakeholders are deeply at odds. Choose an organization not already bruised by failed change attempts. Add one or more external threat or crisis, such as the threat of abolishment or...

Quotations from Vice President Al Gore

July 1, 1997 alaurent@govexec.com The Chinese Revolution had its Little Red Book--"Quotations from Chairman Mao Tsetung." The National Performance Review's cultural revolution has one, too--the Blair House Papers by Vice President Al Gore. Here are some culture change exhortations from Gore's Little Red Book. Get the best from people. "First, get power to...

Keys to Culture Change

July 1, 1997 alaurent@govexec.com The Consortium for Culture Change believes organizations must make the following 10 changes if reinvention is to succeed. Leadership: Must move from controlling to instilling a shared vision. Customer Focus: Employees move from viewing managers as their customers to seeing taxpayers as their customers. Organizational Design: Must be changed...

Cultural Revolution

July 1, 1997 alaurent@govexec.com "It was the best of times, it was the worst of times," wrote Charles Dickens in Tale of Two Cities, his saga of revolutionary France. "It was the spring of hope, it was the winter of despair." As it was in 1789, so it is today for those who...

Results Act: Long Hot Summer

June 20, 1997 alaurent@govexec.com Agencies consulting with Congress on their Government Performance and Results strategic plans are in for a hot summer. Hard on the heels of a tough assessment of agency plans by the Congressional Institute comes a joint Senate hearing next week designed to examine "why executive branch agencies are having...

Sizing Up Strategic Plans

June 1, 1997 y law, agencies' five-year strategic plans must include: A mission statement covering major functions and operations. General and outcome-based goals and objectives for all major functions and operations. A description of how goals and objectives will be achieved, including the processes, skills, technology, human capital, information and other resources required....