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Learning from History

August 15, 1998 Here are tips for using and collecting past performance information when selecting and managing contractors. During, or at least after, a contract, evaluate the contractor's performance in terms of quality, cost, schedule, business relations and customer satisfaction. Involve the technical and contracting offices and users where appropriate. Evaluate performance periodically...

Proud to be Penny Pinchers

August 15, 1998 alaurent@govexec.com n February, NASA Administrator Daniel Goldin pronounced himself "proud" to be taking another budget cut for fiscal 1999, this time a reduction of $173 million from fiscal 1998. NASA is requesting $13.5 billion for fiscal 1999. The reduction is the sixth in as many years for NASA. "We're better...

Premium on Performance

August 15, 1998 alaurent@govexec.com eth Hall hated the idea of changing the contract for the Environmental Protection Agency telephone hot line she managed. As program manager, Hall's interest was getting fast, accurate answers quickly for people who called the safe drinking water hot line. She was happy with the cost-reimbursement contract that kept...

Let Contractors Take the Risks

August 1, 1998 alaurent@govexec.com here's a new beast stalking the contracting world, and it's shaking the very ground on which deals are made. The share-in-savings contract is a souped-up version of fixed-price, performance-based pacts now being used to shift cost and performance risks off the government and onto contractors. Shared savings deals outperform...

You Can't Float to the Top

June 1, 1998 alaurent@govexec.com f you aspire to the Senior Executive Service, you should know that there are only 45 to 80 SES openings across the entire government at any one time and approximately 150,000 GS-14s and GS-15s who could be chasing them. In addition, nearly 90 percent of SES openings are filled...

New Improved SES

June 1, 1998 alaurent@govexec.com or its 20th anniversary this year, the Senior Executive Service is being scrubbed, from its size and pay levels right down to its mobility requirements. The Office of Personnel Management is hoping to shine up the corps for the 21st century by making fusty top bureaucrats gleam with the...

Revamping Reinvention

April 1, 1998 n its fifth anniversary, the National Performance Review is changing its name, vision and focus. But can the realignment revitalize reinvention? The NPR has many answers to government's management problems, but so far it has failed to grasp the real questions. Our special report includes the following sections: Revamping Reinvention...

Faith Healers

April 1, 1998 NPR's High Impact Agencies NPR's New Strategy After the Reforms, By Donald F. Kettl March 1998 Faith Healers The Vice President is asking federal managers to rebuild public faith in government. A new survey suggests civil servants' attitudes and performance affect citizens' trust. By Brian Friel bfriel@govexec.com onica Lewinsky. Say...

After the Reforms

April 1, 1998 NPR's High Impact Agencies NPR's New Strategy Faith Healers, By Brian Friel April 1998 SPECIAL SECTION After the Reforms By Donald F. Kettl Adapted from "After the Reinvention: Governance for the 21st Century" (Forthcoming from Brookings Institution Press, 1998). he Clinton administration has boldly proclaimed the success of the first...

NPR's New Strategy

April 1, 1998 The National Partnership for Reinventing Government plans by the turn of the century to reinvent government to work better, cost less and get results Americans care about. Here's how NPR officials describe their goals: Align around a clear vision, value and goals. Carry on a conversation with the American people...