AUTHOR ARCHIVES

Angela Smith

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The Sums of Silence

July 27, 2005 In this spiraling climate of shrinking budgets, downsizing, outsourcing and chronically limited resources, meeting the needs of the public can be overwhelming. Yet the solution might be right under agencies' noses. Managers are trained to set goals and evaluate where their programs should be in one, two or 10 years. ...

The Sums of Silence

July 15, 2005 Failure to cultivate employee idea programs could be costing agencies millions. In this spiraling climate of shrinking budgets, downsizing, outsourcing and chronically limited resources, meeting the needs of the public can be overwhelming. Yet the solution might be right under agencies' noses. Managers are trained to set goals and evaluate ...