Kim Dong-chul of Fairfax, Virginia, was arrested last October.
Transformation of culture doesn’t happen in "bursts or epiphanies," head of 18F says.
Agencies exceeded contracting goals for the third consecutive year.
Usage has ticked up in recent years, but White House wants agencies to improve communication to employees.
Supporters say it will help the state government be more effective in hiring and firing but opponents fear weakened worker protections.