Managing for Results
The Federal Performance Project finds that
mission clarity, while rare, is one of the strongest predictors of management success
Agencies are struggling to resolve long-standing
financial management problems. In the meantime, resources are squandered and citizens suffer.
HUMAN RESOURCES MANAGEMENT
Fighting for Talent
Poorly planned downsizing and the coming wave of baby boomer retirements have agencies battling to attract, train and keep sufficient staff to accomplish their missions.
Computer security is the biggest information management challenge facing federal agencies.
PHYSICAL ASSETS MANAGEMENT
Things Fall Apart
Facilities and equipment often fare badly in the annual competition for budget dollars. Eventually the government pays for its neglect.
GRADING THE AGENCIES
NATIONAL WEATHER SERVICE
Riding Out the Storm
After a stormy 10-year modernization, the National Weather Service is reaping the benefits of new technology, better facilities and a restructured workforce.
The Postal Service is one of the better-run agencies in government, but still is projecting huge losses this year.
ADMINISTRATION FOR CHILDREN AND FAMILIES
A Fresh Start
States applaud agency's shift from adversary to advocate in alliance for poor families.
The Few, the Tired
A decade of downsizing and budget tightening has left NASA exploring the universe with a less experienced staff and older equipment.
BUREAU OF CONSULAR AFFAIRS
Management improvements at the Bureau of Consular Affairs rest on a shaky funding base.
The Forest Service is at the center of a national debate over federal land management policies.
BUREAU OF INDIAN AFFAIRS
Trail of Trouble
Woeful management at the Bureau of Indian Affairs is the legacy of government's historical oppression of the people the agency serves.
A YEAR LATER
Making the Grades
The agencies examined in the Federal Performance Project are true bureaucracies that cannot benefit from the private-sector discipline of the bottom line.