Government Performance Project Report Card

Here are the grades for 20 of the 30 agencies identified by the Clinton administration as having a "high impact" on the American public. Fifteen of the agencies received their grades in 1999; five received their grades in 2000. For some agencies, capital management grades were rolled into information technology grades. For more information on the project, see The Government Performance Project home page or follow the links below to articles about each agency.

2000 REPORT CARD
agency agency
grade
financial
mgt.
human
resources
information
technology
capital
mgt.
managing
for results
Coast Guard A B A A A A Top-notch planning and performance budgeting overcome short staffing and fraying equipment.
Army Corps of Engineers B B A B B B Management systems are generally strong; where weaknesses exist, leaders are seeking solutions.
Veterans Benefits Administration B- C B C B B Balanced approach to performance is promising, but information systems are antiquated.
National Park Service C C B C C C Poor data hobbles management in every area, but problems are being addressed.
Office of Student Financial Assistance C C C C N/A B Expectations are high that Greg Woods can change the agency into a superior service organization.

1999 REPORT CARD
agency agency
grade
financial
mgt.
human
resources
information
technology
capital
mgt.
managing
for results
Social Security Administration A A A A N/A B Efficient administration, emphasis on service delivery earn top ratings.
Food and Nutrition Service B B B A * B Making progress toward key objective of controlling fraud.
Food and Drug Administration B B B B N/A B Emphasis on speed of industry-funded drug reviews raises concern.
Federal Emergency Management Agency B B B B C B Has achieved dramatic improvements under recent leadership.
Food Safety and Inspection Service B B C B N/A B Labor resistance slows progress toward high-tech meat inspection system.
Veterans Health Administration B B B B B A Reorganization, fine performance measurement put agency on upswing.
* Occupational Safety and Health Administration B- B C B N/A C Achieving correct mix of staff skills poses tough challenge.
* Patent and Trademark Office B- B C C N/A B Severe labor-management problems overshadow other gains.
Environmental Protection Agency B- B C B B C Achieves commendable results despite rigid, stovepiped structure.
Federal Housing Administration B- C B B N/A C Delivers on its mission despite staffing, information systems problems.
* Internal Revenue Service C B C D N/A B Inadequate computer systems still impair agency operations.
Customs Service C B C C N/A C Problems include ambiguous mission, scope of duties, inadequate systems.
Health Care Financing Administration C C B D N/A C Y2K and other technology troubles compound management problems.
* Federal Aviation Administration C D C C C B Administrator Jane Garvey makes headway against deficient systems in every category.
* Immigration and Naturalization Service C- D D C C C Infusion of resources doesn't solve mission conflicts, systems deficiencies.

* Agencies revisited in 2000

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Sponsored by G Suite

    Cross-Agency Teamwork, Anytime and Anywhere

    Dan McCrae, director of IT service delivery division, National Oceanic and Atmospheric Administration (NOAA)

    Download
  • Data-Centric Security vs. Database-Level Security

    Database-level encryption had its origins in the 1990s and early 2000s in response to very basic risks which largely revolved around the theft of servers, backup tapes and other physical-layer assets. As noted in Verizon’s 2014, Data Breach Investigations Report (DBIR)1, threats today are far more advanced and dangerous.

    Download
  • Sponsored by One Identity

    One Nation Under Guard: Securing User Identities Across State and Local Government

    In 2016, the government can expect even more sophisticated threats on the horizon, making it all the more imperative that agencies enforce proper identity and access management (IAM) practices. In order to better measure the current state of IAM at the state and local level, Government Business Council (GBC) conducted an in-depth research study of state and local employees.

    Download
  • Sponsored by Aquilent

    The Next Federal Evolution of Cloud

    This GBC report explains the evolution of cloud computing in federal government, and provides an outlook for the future of the cloud in government IT.

    Download
  • Sponsored by LTC Partners, administrators of the Federal Long Term Care Insurance Program

    Approaching the Brink of Federal Retirement

    Approximately 10,000 baby boomers are reaching retirement age per day, and a growing number of federal employees are preparing themselves for the next chapter of their lives. Learn how to tackle the challenges that today's workforce faces in laying the groundwork for a smooth and secure retirement.

    Download
  • Sponsored by Hewlett Packard Enterprise

    Cyber Defense 101: Arming the Next Generation of Government Employees

    Read this issue brief to learn about the sector's most potent challenges in the new cyber landscape and how government organizations are building a robust, threat-aware infrastructure

    Download
  • Sponsored by Aquilent

    GBC Issue Brief: Cultivating Digital Services in the Federal Landscape

    Read this GBC issue brief to learn more about the current state of digital services in the government, and how key players are pushing enhancements towards a user-centric approach.

    Download

When you download a report, your information may be shared with the underwriters of that document.