The Management Game

This month, a landmark conference in Washington will bring together the two movements that have defined efforts to improve federal management in the 1990s: Total Quality Management and reinventing government.

Government Executive is proud to present the new conference, Excellence in Government '99: Leading at all Levels, in conjunction with Vice President Al Gore's National Partnership for Reinventing Government and the Office of Personnel Management. Featured speakers at the conference will include not only Gore and Senate Governmental Affairs Committee Chairman Fred Thompson, R-Tenn., but top officials from several agencies and experts in theories of organizational improvement and change management. (For complete information about Excellence in Government '99, see www.excelgov.com.)

In keeping with the goals of the conference, this special report focuses on key elements of the TQM and reinvention movements.

First, C. Wayne Peal, a 35-year veteran of service at the Central Intelligence Agency, writes about how TQM engendered a federal effort-the President's Quality Award Program-that provides managers with a road map through the tangle of management reforms in the 1990s. In an accompanying article, we detail the accomplishments of the nine high-performing organizations honored by the PQA program this year. These organizations will be recognized at a special ceremony at the conference on July 14.

Next, James R. Thompson, a scholar of the reinvention movement at the University of Illinois-Chicago, takes on the subject of "laboratories of reinvention," a creation of the Vice President's reinvention effort. Several of the labs have made stunning improvements, he notes, but their record in engendering widespread change in agencies is mixed.

The stories in this special report share a common theme: In the end it is the change agents within government-the leaders at all levels-who will determine the future of efforts to improve the federal government and the service it provides to the taxpayers.

Strategies for Success
Follow the President's Quality Award program criteria to make your way through the tangle of 1990s management reforms.

Tops in Quality
The President's Quality Award Program honors nine high-performing organizations.

Experiments in Excellence
The ambitious Clinton administration effort to create "laboratories of reinvention" across government has met with mixed success.

Stay up-to-date with federal news alerts and analysis — Sign up for GovExec's email newsletters.
FROM OUR SPONSORS
JOIN THE DISCUSSION
Close [ x ] More from GovExec
 
 

Thank you for subscribing to newsletters from GovExec.com.
We think these reports might interest you:

  • Going Agile:Revolutionizing Federal Digital Services Delivery

    Here’s one indication that times have changed: Harriet Tubman is going to be the next face of the twenty dollar bill. Another sign of change? The way in which the federal government arrived at that decision.

    Download
  • Cyber Risk Report: Cybercrime Trends from 2016

    In our first half 2016 cyber trends report, SurfWatch Labs threat intelligence analysts noted one key theme – the interconnected nature of cybercrime – and the second half of the year saw organizations continuing to struggle with that reality. The number of potential cyber threats, the pool of already compromised information, and the ease of finding increasingly sophisticated cybercriminal tools continued to snowball throughout the year.

    Download
  • Featured Content from RSA Conference: Dissed by NIST

    Learn more about the latest draft of the U.S. National Institute of Standards and Technology guidance document on authentication and lifecycle management.

    Download
  • GBC Issue Brief: The Future of 9-1-1

    A Look Into the Next Generation of Emergency Services

    Download
  • GBC Survey Report: Securing the Perimeters

    A candid survey on cybersecurity in state and local governments

    Download
  • The New IP: Moving Government Agencies Toward the Network of The Future

    Federal IT managers are looking to modernize legacy network infrastructures that are taxed by growing demands from mobile devices, video, vast amounts of data, and more. This issue brief discusses the federal government network landscape, as well as market, financial force drivers for network modernization.

    Download
  • eBook: State & Local Cybersecurity

    CenturyLink is committed to helping state and local governments meet their cybersecurity challenges. Towards that end, CenturyLink commissioned a study from the Government Business Council that looked at the perceptions, attitudes and experiences of state and local leaders around the cybersecurity issue. The results were surprising in a number of ways. Learn more about their findings and the ways in which state and local governments can combat cybersecurity threats with this eBook.

    Download

When you download a report, your information may be shared with the underwriters of that document.