Government Executive February 1999 Vol.31, No.2
- February 1, 1999
The Government Performance Project rates management at 15 agencies.
Everyone wants to evaluate IT performance, but few have figured out how to do it.
Performance-oriented requirements for buying and managing assets are spurring the evolution of capital management.
Most agencies can't accurately record and report financial data. As a result, management suffers and fiscal accountability remains a distant goal.
The Human Factor
Human resources managers are innovating even as they downsize, but hiring, rating, performance and labor relations problems persist.
MANAGING FOR RESULTS
Agencies are struggling to avoid dysfunctional measurement as they try to prove programs are achieving real-world results.
Social Security Administration
Food and Drug Administration
Federal Emergency Management Agency
Food and Nutrition Service
Food Safety and Inspection Service
Veterans Health Administration
Environmental Protection Agency
Federal Housing Administration
Occupational Safety and Health Adminstration
Patent and Trademark Office
U.S. Customs Service
Federal Aviation Administration
Health Care Financing Administration
Internal Revenue Service
Immigration and Naturalization Service