Citizen engagement and mission fulfillment depend on the federal government's ability to consistently deliver top-notch digital services. However, hampered by outdated, inefficient delivery methods, agencies are increasingly looking toward an open, agile pathway for IT development.
Download this GBC Issue Brief to learn about:
- The current landscape of federal digital services development and delivery
- How agencies are transitioning from a traditional waterfall delivery model to an agile, open framework
- Recent case studies and recommendations for agencies seeking to enhance citizen service