Informing government decision makers through research & industry insights.

A New Breed of Training for the Federal Workforce

Kristoffer Tripplaar

When it comes to training in the federal government, agencies are increasingly challenged to meet technological, budgetary, and employee demands. “Typically there’s an expectation now that you have to be inventive and deliver training in a variety of formats that are more collaborative and social in nature,” said Al Tyree, Director of Business Relations and Learning Solutions at Graduate School USA.

Mr. Tyree joined two other panelists at Excellence in Government 2014 to discuss some of the recent trends and priorities that agencies must look to address in order to modernize their training efforts. 

For instance, it may be more beneficial to stop thinking about workforce development through the lens of training and focus instead on learning. “There’s a real chance to look at training with a new set of eyes and ask a different set of questions than we have in the past,” said Mike Casey, Chief Learning Officer at the General Services Administration. “We need to think about performance and how to improve performance,” he added. 
The other panelists echoed Dr. Casey’s comments, stressing the importance of measuring results, rather than having individuals go through a checklist or peruse a “catalog” of potential courses. “We went through a period where 200 employees became project managers and 77% of them never ended up using those skills,” added Patricia Hoban-Moore, Chief Administrative Officer of the Department of Housing and Urban Development. “We need to ask ourselves, ‘how much did that cost?’ and ‘what was its value?’”

Finally, the panelists urged attendees to consider how to create a learning environment that includes coaching, mentoring, teamwork opportunities, and the ever-important buy-in from leadership. 

“Most of the problems we are trying to fix are people problems -- and technology cannot necessarily solve them for us, but they can help us with measuring and determining skills,” said Dr. Casey. 

-Mark Lee, Research Analyst

For more from 2014 Excellence in Government, check out GBC’s EIG2014 recap series.


This post is written by Government Business Council; it is not written by and does not necessarily reflect the views of Government Executive Media Group's editorial staff. For more information, see our advertising guidelines.


Thank you for subscribing to newsletters from
We think these reports might interest you:

  • Forecasting Cloud's Future

    Conversations with Federal, State, and Local Technology Leaders on Cloud-Driven Digital Transformation

  • The Big Data Campaign Trail

    With everyone so focused on security following recent breaches at federal, state and local government and education institutions, there has been little emphasis on the need for better operations. This report breaks down some of the biggest operational challenges in IT management and provides insight into how agencies and leaders can successfully solve some of the biggest lingering government IT issues.

  • Communicating Innovation in Federal Government

    Federal Government spending on ‘obsolete technology’ continues to increase. Supporting the twin pillars of improved digital service delivery for citizens on the one hand, and the increasingly optimized and flexible working practices for federal employees on the other, are neither easy nor inexpensive tasks. This whitepaper explores how federal agencies can leverage the value of existing agency technology assets while offering IT leaders the ability to implement the kind of employee productivity, citizen service improvements and security demanded by federal oversight.

  • IT Transformation Trends: Flash Storage as a Strategic IT Asset

    MIT Technology Review: Flash Storage As a Strategic IT Asset For the first time in decades, IT leaders now consider all-flash storage as a strategic IT asset. IT has become a new operating model that enables self-service with high performance, density and resiliency. It also offers the self-service agility of the public cloud combined with the security, performance, and cost-effectiveness of a private cloud. Download this MIT Technology Review paper to learn more about how all-flash storage is transforming the data center.

  • Ongoing Efforts in Veterans Health Care Modernization

    This report discusses the current state of veterans health care


When you download a report, your information may be shared with the underwriters of that document.